Total Card, Inc. Credit-Correspondence Representative in Sioux Falls, South Dakota

Are you looking for an exciting opportunity with a growing company in Sioux Falls? The Office Support Department has an opening for a Credit-Correspondence Representative that responds to daily correspondence requests, covers credit related phone calls, and serves in a back-up capacity for front desk & fraud calls. The hours of the position are between 7:00am and 9:00p.m. (mainly 12:30-9:00pm), Monday through Friday with every other weekend coverage.


  • Minimum of one year of credit card experience and experience with Microsoft Office (primarily Word and Excel) required.

Click here to view the full job description

Why work for Total Card:

Founded in 2000, Total Card, Inc. is a leading third party credit card servicer providing solutions for non-traditional sub-prime lenders and issuers. The culture at TCI is that of a well-established company with a casual work environment. Our support centers in SD, MN and TX employs more than 300 people. You can find out more about Total Card, Inc., by visiting the company’s website at or you can go to to find out why Total Card, Inc. is a great place to work.

At TCI, we are a dedicated family of professionals with a strong desire to deliver quality services to our clients and their customers. Our Culture Statement is “Exceptional Service without Exception”. We promote from within and offer internal advancement opportunities to roles in Team Leadership, Management, Quality and Training. We offer a competitive pay rate and comprehensive benefits package, including:

  • $1.50 per hour shift differential (hours worked past 5pm)

  • Up to $0.50 per hour after 90 days of employment

  • $650 per year for perfect attendance

  • $1,500 per year for tuition reimbursement

  • $200 employee referral bonus (per referral)

  • Up to five percent annual performance increase (raise)

Our employees enjoy flexible scheduling and the opportunity to gain professional experience. We provide the resources, training and support you need to be successful! Our employees enjoy a fun, team-oriented environment where we take part in community events and conduct team events all year round.

Benefits at TCI include:

  • Medical/Prescription Drug coverage

  • Flex Medical & Dependent Care spending

  • Dental, Vision, Life, Disability & Accident Insurance

  • 401(k) with Employer Match

  • Paid Time Off & Paid Holidays

  • Education Assistance

  • Employee Discounts

  • Employee Assistance Program

  • Wellness Program