The Auto Club Group Leisure Travel Agent - Port Charlotte in Port Charlotte, Florida

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

  • We want YOU to be our Travel SME (Subject Matter Expert)!! *

  • What do you get in return? *

  • Support of a Strong, Respected Brand Behind You!

  • Comprehensive Training and Support from Day 1 and Beyond

  • Travel Continuing Education Opportunities to Include Familiarization (FAM) Trips, Certification, Professional Designations & Specialist Courses

  • Strategic and Branded Partners and Systems Training

  • A Lead Management Prospecting Tool

  • Personalized Marketing/Promotional Materials/Top Customer Promotional Collateral

  • Corporate Direct Mail to Members Including Special Promotions, eNewsletter, Collateral and Advertising

  • Personalized Auto Club Group Webpage and more...

  • Primary Duties and Responsibilities: *

  • Sales position engaged in selling travel to Members and nonmembers utilizing Professional Selling Skills.

  • Actively pursuing opportunities to establish and strengthen customer relationships through selling and consulting.

  • Supporting all ACG Branded Products and Services in a professional and service oriented manner.

  • Utilizes Professional Selling skills from beginning to end to determine client’s vacation needs, create a memorable vacation, close the sale and build customer relationships.

  • Provides outstanding customer service through product knowledge, industry news and destination expertise.

  • Sells AAA Branded Products & Services and ACG preferred Suppliers.

  • Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.

  • Meets and exceeds Minimum Adjusted Sales Goals.

  • Supports and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives.

  • Proactively works travel campaigns and leads provided through Lead Management system.

  • Utilizes task management to support the sales process and complete system generated tasks in a timely manner.

  • Participates in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming “the source” to clients for all their travel needs.

  • Ensures all Accounting documents, client files and POC profiles are completed accurately and timely.

  • Participates in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.

  • Preferred Qualifications: *

  • Travel school graduate preferred

  • Travel sales experience

  • CRM systems experience preferred

  • Galileo experience preferred

  • Work Environment: *

Office environment. Limited travel to industry seminars, training, shows, events and Continuous Education opportunities. Branch hours vary by location and may include evenings and weekends.

Required Qualifications:

Education:

  • High school diploma or the equivalent.

  • Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.

Experience:

  • At least 2 years professional sales experience

Knowledge and Skills:

  • Ability to aggressively pursue sales through proactive marketing

  • Effective skills to build long term customer relationships

  • Excellent customer service skills

  • Computer and Internet Skills

  • Ability to manage time in a fast paced environment while maintaining high quality results

The Auto Club Group offers a competitive compensation and benefits packages including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Job: *Travel

Organization: *Field Operations Region 2

Title: Leisure Travel Agent - Port Charlotte

Location: FL-Port Charlotte

Requisition ID: 1800008S