Crestron Intern - Technical Support in Plano, Texas
At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, Linked In and many others. We are the leaders in the most exciting and opportunistic industry in the world!
Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
We continue to experience rapid growth as we invest in resources and create new opportunities; as a result, we have exciting opportunities for aCO-OP Internto join our Technical Support team in Plano, Texas.
Provide phone support to our dealer network
Provide detailed and accurate case information
Listen actively and provide appropriate advice based upon each customer
Interns are responsible for tier 1 technical support calls, administrative tasks, and proper escalation of cases to the national Applications Engineers or Technical Support Specialists
Degree in (any one) Computer Engineering, Information Systems, Electrical Engineering, Electronics Technology or Computer Programming or actively enrolled in a BS program
In lieu of college coursework, 1-3 years of experience in A/V Integration, Help Desk, or Technical Support
Knowledge of Audio/Video products, networking, system design, and control
Excellent communication and interpersonal skills
Ability to prioritize competing projects and deliver with confidence in a fast-paced environment
Meticulous attention to detail and strong organizational sense
Motivated with the ability to work independently as well as part of a team
Strong computer skills; proficiency in MS Office
Must be able to work 9:00am-6:00pm
Must be able to work in the US without sponsorship