Hersha Hospitality Management LP Housekeeping Supervisor in New York, New York
Opportunity: Housekeeping Supervisor
Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.
Potential Career Path
Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager
Essential Job Functions
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
Train staff to clean rooms in an efficient manner according to established standards or partner with external vendor to ensure staff is trained properly.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Issue cleaning supplies and equipment to associates.
On occasion, clean rooms or assist staff with cleaning rooms.
Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendor.
Supervise laundry employees, if applicable.
Prepare work schedules for HHM associates or provide vendor with anticipated occupancy to ensure proper staffing levels.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Practice safe work habits and wear protective safety equipment.
Assist in the breakfast area as needed.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma preferred.
Previous housekeeping experience or equivalent training required.
Previous supervisory responsibility preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching,kneeling, bending.
Hersha Hospitality Management (HHM) is an industry-leading and growing hotel management, investment, and development firm that provides turn-key management solutions to hotels across the United States. HHM manages world class brands in the select service and full service markets as well as a collection of independent, boutique hotels in key markets.
Join the Legacy of Strength!
Hersha’s legacy is built upon a strong foundation of core values: honesty, communication, community, personal growth and achievement. Hersha’s rapid growth, focus on associate development and its commitment to serve our guests, our associates and the local communities we work in, combine to make Hersha associates the strongest in our industry.
Serve. Stretch. Succeed.
Hersha believes if you serve our guests, your fellow associates and our local community, stretch yourself on the job and take advantage of many promotional opportunities, you will ultimately achieve professional success. As we grow, you grow.
UltiPro Location Description: 210 East 52nd Street New York New York 10019 US
External Company Name: Hersha Hospitality Management, LP
External Company URL: www.hershahotels.com