Humana RN - CM - 2nd Shift 10:30AM-7:00 PM Bilingual English/Spanish Required North/Central Broward Or S. Palm Beach County Floridia in Miramar, Florida
Role: Case Manager - Telephonic
Assignment:2nd Shift 10:30 AM - 7:00 PM
*Location: *North and Central Broward or South Palm Beach, Florida Preferred
Humana’s dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference. Our associates know their work is vitally important; we strive to ensure we provide perfect service with one-on-one member interactions as a coach, personal nurse, or clinical advisor. Humana’s Perfect Service® means getting the basics done right, delivering value and quality, providing guidance on needs, and being engaged with our members. We want to help our members make the right choices to live life fully. We begin that process by connecting our members with an associate who cares.
Be a part of our Clinical Space – as a Clinical Advisor you will engage our members to develop lifelong wellbeing and health.
Humana is seeking a Clinical RN Advisor who will collaborate with other health care givers in reviewing actual and proposed medical care and services against established CMS Coverage Guidelines review criteria.
Manage network participation, care with specialty networks, care with DME providers and transfers to alternative levels of care using your knowledge of benefit plan design
Recommend services for Humana Plan members utilizing care alternatives available within the community and nationally
Identify potentially unnecessary services and care delivery settings, and recommend alternatives if appropriate by analyzing clinical protocols
Examine clinical programs information to identify members for specific case management and / or disease management activities or interventions by utilizing established screening criteria
Conduct admission review, post-discharge calls and discharge planning
Case Managers shall meetallof the following qualifications:
Registered Nurse license in the state of Florida and ability to obtain multiple state licenses without restrictions
Case Management Experience
Clinical experience in adult acute care environment
Must have a separate room with a locked door that can be used as a home office to ensure you and your patients have absolute and continuous privacy while you work
Must have accessibility to hardwired high speed internet with minimum speeds of 10Mx1M for a home office (Wireless and Satellite are prohibited)
Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook
Ability to read, write and speak proficiently in both English and Spanish. Language Proficiency Assessment is required to be completed. Additional Requirements if role requires field visits, patient facing:
Possession of a valid driver's license and access to an automobile
This role is considered patient facing and is a part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
AHCA Fingerprint Required Role Desirables
Located in North or Central Broward or S. Palm Beach County Florida.
Prior experience with Medicare & Medicaid recipients
1 year Case Management Experience
3 years Acute Care Experience
Certified Case Manager
Prior nursing home diversion or long term care case management experience
Previous experience with electronic case note documentation and experience with documenting in multiple computer applications/systems
Experience working with geriatric population
Experience with health promotion, coaching and wellness
Knowledge of community health and social service agencies and additional community resources
You will report to a Frontline Leader. This area is under the leadership of the Health Services Director & Market Vice President.
Interview Format As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Voice to enhance our hiring and decision-making ability. Montage Voice allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a Montage Voice interview. In this interview, you will listen to a set of interview questions over your phone and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Humana is an organization with careers that change lives—including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you’re ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.
Title: RN - CM - 2nd Shift 10:30AM-7:00 PM Bilingual English/Spanish Required North/Central Broward Or S. Palm Beach County Floridia
Other Locations: US-FL-Tampa
Requisition ID: 188405
Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.