Salesforce.com, Inc EMEA Event Content Manager in London, United Kingdom
Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We’re here to help; visit us at Salesforce.org.
Job CategoryFoundation - Marketing Group
Job DetailsEMEA Event Content Manager - Salesforce.org Location: London Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and educators so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good.
Reporting to the Senior Marketing Manager, the Event Content Manager will assist with planning, developing and managing events for the Salesforce.org. Ideally located in our London office but open to be Dublin or Amsterdam based, this position will require some travel across EMEA and very occasional travel to the USA. This is an opportunity to get involved in our rapidly growing team and grow professionally along with the business.
Your Impact and Responsibilities: - Manage the content life cycle of the annual Higher Ed and Nonprofit marquee events - Own the content timeline for each marquee event, including call for proposals, speaker notifications, and more as needed - Manage strategic content programs that assist in meeting targets for sales segments, product/solution lines, and organisational goals - Develop program strategy and content in collaboration with key stakeholders, Sales and Product Marketing - Collaborate cross-organisationally to build strong event support teams to meet event deliverables
- Project manage key assets for speakers and the overall program, including but not limited to the following: printed guide, speaker PowerPoint template, speaker headshots, and post-event survey for speakers and attendees
Utilise internal project management tools to track deliverables
Provide pre-event planning and on-site coordination as it relates to content. Act as a key member of the planning and execution team for events.
- Present event content plans to senior level executives and interact with executive level customers with confidence
- Main point of contact for all event content owners within the company
- Train content owners to effectively steward the quality of session content
Communicate steps of the content timeline to internal stakeholders (call for proposals, speaker notifications, etc)
Manage the speaker lifecycle
- Secure and coordinate speakers, including speaker logistics
Own all communications with speakers. Ensure all speakers feel engaged with the program and supported in their deliverables.
Act as point of contact for all event content housed in our data management system. Create speaker and tracking reports, support scheduling the event agenda.
Required Skills: - 6+ years successful event management and project management experience - Nonprofit or education sector experience preferred - Willing and able to work remotely and travel as required (approx. 10% and growing) - Ability to thrive in fast paced environment with competing priorities and last-minute changes - Highly organised, detail oriented with exceptional project and time management skills - Willingness to take on additional tasks and roles with a “can-do” attitude - Ability to manage up on tasks and communication out to the team, knowing when to ask for help. - Self-starter who can prioritise workload in a strict deadline-oriented environment - Excellent interpersonal skills and ability to interact with executive leadership and Salesforce.org teams - Sense of humour is a must - Excellent written and verbal communication and customer service skills, with the ability to proactively address internal client needs - Excellent problem-solving skills with ability to creatively negotiate demands - Flexibility, comfortable dealing with ambiguity, shifting priorities and the occasional abrupt change - Results-oriented, customer driven, organised with attention to detail - Ability to assess and prioritise workload in a strict deadline-oriented environment - Thrive on teamwork and overcoming obstacles - In-depth knowledge of Salesforce, Google Docs and Microsoft Office programs (MS Access, Word, Excel, Outlook, and PowerPoint) is necessary - German and/or French language skills a nice to have
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!