Kuali Product Manager - Kuali Ready in Lehi, Utah

Kuali, a dynamic new open source EdTech SaaS company, is looking for a product manager to lead the Kuali Ready business continuity planning offering for colleges and universities.

You enjoy a challenge and have experience leading a software development team in an agile environment. You’re looking for a cause. You work hard, but you care about who you work with and how you work. You enjoy building products from scratch and love talking to customers to figure out how to make awesome software. Preferably, you have experience in higher education or business continuity planning. You possess a unique blend of business and technical savvy; a big-picture vision, and the drive to bring your vision to reality.

Why join us? Our work matters — we’re helping our customers improve the quality of education by decreasing administrative costs. We compete in a competitive space where users are saddled with outdated, inefficient, legacy ERPs and eager to be delighted. We’re generating revenue and growing quickly with nearly 150 customers and 50 employees. You’ll have a significant impact on what we do and how we do it because we are an empowered group of entrepreneurs. Plus, you’ll get to work with some truly amazing people at a fast-growing, design-centric EdTech startup.

Kuali is committed to open source software development funded by SaaS revenue. If you’re looking to make your fortune off a quick flip with no business model, you’d be happier someplace else. The Kuali community recently celebrated its 10 year anniversary, and is transitioning from pure community development to development led by Kuali. Participating colleges & universities are rooting for us to deliver something amazing with the next generation of Kuali products.

We offer a truly exceptional benefits package including full premium coverage for employee and dependent medical and dental care. We offer 401(k) matching, employee profit sharing and all the paid-time off that you need (just work it out with your manager).

Position Summary

You’ll lead all aspects of the Kuali Ready business line. You will build and nurture relationships with close to 100 subscriber institutions to understand their problems and develop the overall product strategy. You’ll motivate and inspire the development team with a product vision that enables them to design simple and elegant solutions that exceed customer expectations. You’ll also work with marketing and sales to define and execute on the go-to-market strategy and be an evangelist for the Kuali Ready product.

We’re a young company, so you’ll also have plenty of opportunity to help shape organizational culture and processes.

What you’ll be responsible for...

  • Developing a deep understanding of customers and their business continuity planning practices to drive product strategies that simplify their processes

  • Planning and prioritizing improvements to the feature set for a much-loved business continuity planning tool for colleges and universities

  • Leading and motivating an uncommonly talented and passionate team of designers and developers

  • Working with marketing to increase demand for a SaaS product that greatly simplifies the process of business continuity planning in higher education

  • Learning and educating others about competitive products, business continuity planning trends, and relevant industry standards and good practices

  • Helping current and new customers successfully implement and increase adoption of Kuali Ready

  • Driving and accelerating existing subscriber migration from legacy application

  • Collaborating with cross-functional teams to contribute to the success and growth of the company and Kuali community

  • Be responsible for the P&L's for the Product line

Requirements

About you...

  • You have a knack for effective communication in a variety of circumstances and media. You listen with empathy and communicate clearly and appropriately for your audience.

  • You’re a self motivated leader who inspires your team, seeks teaching and learning opportunities, and provides constructive coaching and meaningful stretching challenges.

  • You’re a resourceful, creative problem solver, who’s not above spending time troubleshooting support issues, testing new features, documenting bugs and offering solutions.

  • You’re organized and transparent—you own your role entirely, while seeking new ideas, alternate perspectives and feedback for improvement.

  • Our company values make you wish you had bragging rights to say, ‘I’m part of this incredible team!’

  • You’re passionate about your role in helping customers achieve their missions, and you advocate for them fiercely.

The experience and technical requirements you need

  • You’ve worked with multiple SaaS solutions as product manager or in implementation, training and support roles

  • You’ve used agile methodologies and have ideas on how you’d improve them

  • You’re proficient using collaborative tools such as Slack and Google Hangouts to work effectively with distributed teams and customers

  • You’ve developed and streamlined effective support, training and implementation procedures and resources

  • You’ve successfully led projects involving stakeholders with competing priorities

If you have some of these too we’ll be delighted

  • You have experience with the Higher Education community, including familiarity with operational structure and procurement processes

  • You’re a subject matter expert in business continuity planning or emergency management

  • You've managed institutional software implementations and migrations

  • You’ve been a leader in both start-ups and large companies

Other requirements

  • You’ll have the opportunity to travel to industry and community events. Travel may be 10-15%.

  • You’ll need to work in our Lehi, UT office. We will pay for relocation.

Benefits

Autonomy

Profit sharing

401k matching (up to 4% of your salary)

Full health premiums for you + dependents

Take the PTO you need

Technology and training allowances