Apex Systems, Inc. Change Manager-8072-IL in Chicago, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/6090840 Change Management:nExperience Change Mgmt Practitioner-3-5 yearsnCreate and implement change mgmt strategies assoc. readiness plans, executing stakeholder managementnStrong communication – written and verbalnProsci - Change Methodology experiencenMS Office Suite: ExcelnJira plus!nAgile and waterfall project approachesnExperience implementing enterprise wide changes impacting multiple groups - high impacting changenThis position is responsible for the people side of change by evaluating the impacts of an initiative on the associates of CLIENT and our agent partners. This position designs and leads change management solutions to maximize project success and associate acceptance. This position ensures the successful and sustained outcomes of the initiative by designing change management solutions to enable the project's transition to day-to-day operations. Additionally, this position is responsible for implementing new tools and tactics into the team's change management methodology.nResponsibilities:n• Define and analyze the organizational change impacts for internal stakeholders affected by a project.n• Assess the impact of introducing new policies, system functionality, products, procedures and network changes to current business processes.n• Develop a versatile and comprehensive project change management strategy to meet the project’s business objectives.n• Recommend approaches to align key organizational stakeholders to the change.n• Provide oversight and guidance to team members in the development of change strategies.n• Partner with organizational leadership, communication, training, and business support teams to develop integrated change management activities for all target audiences.n• Develop an integrated implementation plan that includes a focus on the people aspects of change.n• Identify potential resistance areas of the affected audiences, and create mitigation plans and activities to reduce project risks.n• Define and execute plans to measure the post-launch effectiveness of change management efforts.n• Manage the transition from project activities to business-as-usual operations at the end of the project.n• Utilize project management tools to document, prioritize, and communicate activities and deliverables.n• Perform project implementation activities according to the plan, keeping all project stakeholders fully informed of responsibilities, status, and issues.n• Facilitate post-project reviews to gather lessons learned to apply to future project implementations.n• Approve project implementation scope, plans, and resource requirements.n• Ensure project change management activities occur on time, within budget, and with a high degree of satisfaction by those affected.nRequirements:n• Bachelor degree preferredn• 6 years' experience, including 3 years of Project Management experience and a minimum of 2 years at an analyst level position; Operations management experience is a plusn• Prior experience implementing large-scale business systems and processes across functional and departmental linesn• Prior experience developing integrated change management strategies for organizational change initiatives is preferredn• Ability to identify and asses opportunities to improve the integration of existing systems with business processes; consult with users on leveraging system features and prioritize projectsn• Ability to build cross-functional teams is requiredn• Excellent oral and written communication skills are requiredn• Excellent interpersonal skills are requiredn• Proven track record in rolling out technical projects is preferredn• Business knowledge of the wireless industry is a plusnEEO EmployernApex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at firstname.lastname@example.org or 844-463-6178.nVEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.