, Inc Senior Infrastructure DevOps Engineer in Burlington, Massachusetts

Job CategoryProducts and Technology

Job DetailsSenior Infrastructure DevOps Engineer

Salesforce Commerce Cloud is the global leader of cloud based (SaaS) e-commerce solutions that enable world's premier retailers to maintain a robust online shopping presence. We empower our clients to improve their ROI by giving them the tools to effortlessly design and deploy seamless e-commerce sites across traditional web, mobile, tablet and in-store applications. Our solution provides a highly scalable, integrated cloud platform that allows our clients to rapidly launch and manage multiple ecommerce stores, initiate unique marketing campaigns, and drive customer traffic across a global footprint. Our model serves for an environment of constant innovation which extends to our technology and internal company culture.

Learn more about our Product in these videos - – Unified Commerce, Cloud Commerce

The Role:

As a Senior Infrastructure DevOps Engineer, you will have a significant impact on Salesforce's success by designing, building, and supporting our global production e-commerce platform. You will be a member of a newly formed team tasked with moving and operating our commerce platform in public cloud environments (i.e. AWS).

In this role you will help the team to move our customer’s development systems (aka sandboxes) into AWS. You will be heavily involved with building out the underlying infrastructure services in AWS. The team will rely on you to inject operational experience and infrastructure automation into the project. Practical experience with running and operating large scale public cloud infrastructure projects (with technologies like Terraform, Docker, Kubernetes) as well as experience with relevant infrastructure services (logging, monitoring and alerting) are therefore a MUST for this role.


Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e. logging, monitoring and alerting)

Ensure a high degree of infrastructure automation (infrastructure as code) to allow a small DevOps team to efficiently operate the platform

Analyze and understand how customers are using the platform and help drive continuous improvement of the offering based on that.

Share daily operational responsibilities with the team (including on call rotation)

Ensure that we are continuously raising our standard of engineering excellence by implementing best practices for coding, testing, and deployment


The following is desired of the successful candidate

Proficiency in Terraform, Docker and Kubernetes

Proficiency in automation / configuration management systems tasks (Ansible, Chef, Puppet, SaltStack)

2-4 years experience working in public cloud (AWS, Azure, GCP, etc.)

Strong background in Linux / Unix administration

Strong understanding of infrastructure including linux operating systems, storage, virtualization, networking, web servers, load balancers, databases, etc.

Practical programming experience (GO, Java, JavaScript, Scripting) is a plus

Experience working in large-scale production environments (preferably AWS)

Experience working with source control tools such as Git, SVN, Bitbucket

Experience with repository/artifact management (Artifactory, Nexus, etc.)

Experience with continuous integration platforms such as Jenkins, Bamboo, Gitlab CI etc.

Familiarity with deployment strategies (blue/green, canary, rolling, draining)

Experience with monitoring tools (ELK, grafana, AppDynamics etc.) is a plus

Prior experience working in an agile environment is a plus

Experience working in an “on call” rotation environment

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world

Salesforce is committed to providing Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, ancestry, sexual orientation, handicap or disability, Vietnam-era, special veteran, or any other legally protected status. This policy is established and administered in accordance with all applicable federal and state laws.


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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!