VMware Professional Services Engineer in Boston, Massachusetts

CloudHealth by VMware is looking for a Professional Services Engineer to join our growing and highly demanded Professional Services team. This Professional Service Engineer will be part of the Customer Success organization and will focus on creating and delivering high value services for our customers that will often require customized technical work. It is a unique opportunity for those who are interested in helping to build new components to our Professional Service offerings, work with an enormously talented and collaborative team, and learn or continue to work closely with customers. As businesses and enterprises continue to innovate and transform how they are leveraging their public, private, and hybrid cloud environments, our Professional Services team is working with them to solve their most complex and business critical challenges.

About You:

You have a passion for problem-solving and a strong desire for partnering with customers. You are a self-motivated individual who takes pride in their ability to deliver high-quality solutions to their customers. You’re looking for an opportunity to be on the forefront of the cloud revolution and process a strong technical and analytical background with experience supporting cloud computing products, services, and solutions.

You Will:

  • Design, develop, and implement customer solutions focused in and around the CloudHealth platform

  • Develop Statements of Work during the pre-sales process to define the project objectives, scope, deliverables, dependencies and risks

  • Create detailed specifications outlining the requirements for both external and internal partners

  • Design and develop API based integration solutions using the CloudHealth platform.

  • Consult with clients on analysis and findings to ensure clarity on solutions

  • Running internal resources and clients to ensure on-time on-budget delivery of projects

  • Consult with clients and developers on the use and solutions using our APIs

  • Lead multiple mid-sized projects in parallel

You Have:

  • A 4-year college degree, preferably with a technical focus; Computer Science, Math, or related background is highly desired

  • 3+ years of relevant experience with architecting, developing, and delivering API-centric product solutions

  • Practical understanding of cloud-centric architectures and services

  • Professional experience with multiple programming and scripting languages (e.g. Java, Node.js, Python, Go, Ruby, etc.)

  • Experience supporting enterprise IT products or services

  • The ability to work in a fast-paced team-oriented environment, using company resources to solve customer challenges/requirements

  • Familiarity with infrastructure automation using Terraform or similar products is a plus

  • Experience with BI reporting software a plus

  • Passion for new technologies is a requirement

  • Strong attention to detail and quality of work, suitable for customer-facing materials

  • Strong communication, time management, problem-solving, project management, and social skills

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.