Virginia Tech Associate Director, Dining Services in Blacksburg, Virginia

The vision of Virginia Tech Dining Service is to be the leader of college and university food service by providing innovative and exceptional food, venues, programs and services while fostering student development and a sense of community. Towards that end, VT Dining Services is a nationally acclaimed, trend setting, and award winning dining program. There are 10 dining venues (self-op board operations, retail operations, and national brands contracts) with 47 concepts, two mobile food trucks, warehouse operations, and catering services. This $65 million operation employees 340 salaried staff, 1,500 student staff, and 300-400 wage employees who serve over 7.5 million meals annually. The department has been ranked in the Top 4 (reaching number one three separate times) of university food services the past eleven consecutive years, according to the Princeton Review for "Best Food on Campus." Notable awards include the prestigious Ivy Award, Silver Plate Award 2017, #1 rating on the Niche twice and numerous Horton Grand Prize and Gold Awards for special event programs from the National Association of College and University Food Services (NACUFS) and Food Management Magazine. Serves on the Dining Services Leadership Team to develop and implement the strategic plan, annual goals, organizational policies, procedures, operations, and programs that meet the department vision and aspirations. Provides leadership and oversight of dining centers and units, to include recruiting, staffing, on-going training and development, managing budget performance and achieving fiscal goals, and successfully implementing of food safety (ServSafe and HACCP). Supervises Assistant Directors who manage the dining centers and units to assure high levels of quality and customer service as well as the areas of marketing and sustainability for the department. Provides oversight regarding facility management, equipment maintenance and replacement, building renovations and enhancements. Seek out, assess, and recommend franchises, implementing terms of the contracts, where relevant. Develops, promotes and supports sustainability initiatives and marketing for the department. Maintains and improves products and services by continuously emphasizing restaurant quality food and outstanding services. Develops programs to promote student learning, life skills and personal growth through a strong focus on holistic student development and collaborative partnerships that deliver superior service to and care for, students in the spirit of Ut Prosim (University motto: That I Might Serve)