Insight Networking Sales Engineer II-National in Addison, Illinois

Sales Engineer II-National

Addison, IL, US

Requisition Number: 55981

The Sales Engineer II - National is responsible for providing proactive pre-sales technical support and guidance to the sales organization in support of Datacenter Technologies, including Networking, Servers and Storage. This position will maintain industry standard certifications and provide advanced level technical assistance to sales, including qualifying opportunities, developing solution selling scenarios creating complex configurations, and other technical renderings. The Sales Engineer III - National is also responsible for coordinating resources to gather information to develop solutions on behalf of the Account Executive.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions of the Job:

  • Must hold all baseline certifications, Partner specialization and Advanced level Industry standard certifications within a specific technology

  • Consults with both sales and external clients in assessing needs and providing Advanced technical support on complex technology requests via conference call, e-mail and occasionally will client face

  • Maintains a high knowledge level of partner programs and be able to educate sales accordingly

  • Must have a working knowledge of all Partner configuration tools

  • Creates technically accurate solutions using vendor configuration tools and creates deliverable within specified SLA’s

  • Explains the value of warranty and recommends higher levels (or extensions) based on mission critical hardware.

  • Inquires and educates sales/clients on Insight’s service offerings

  • Solution sells across multiple technology platforms. (can speak to areas outside of discipline at a general level)

  • Follows up with Sales on Strategic Deals and Proactively leads client/AE Calls Based on Previous Experience/Knowledge of deal/account

  • Proactively gathers, delivers and/or creates client deliverables - Technology Data Sheets, side by side manufacturer comparisons, Overview of recommendations, etc.

  • Strategize with SSE/SE/SA to develop optimal solutions which can include extending/up selling warranties, maximizing Insight Services capabilities, 3rd party Services Providers

  • Provides training and mentoring to Sales Engineer I & II - National

  • Maintains a superior level of customer service with both internal/ external clients

  • Builds Relationships with relevant Partner/Manufacturer resources. Examples: Inside Channel Support Resources/Cisco Technical Field

  • Lives Insights Core Values


Education and/or Experience

  • Minimum of Bachelor’s degree in the field of Information Technology and/or 3-5 years on the job experience or outside experience in similar field)

  • Advanced level of understanding in technologies.

  • Holds Advanced level industry standard certifications within a specific technology

  • Professionalism and solid phone skills are a must.

  • Must be self-driven and able to work with minimal direction

Insight may require the Sales Engineer III - National to achieve and maintain certifications on behalf of the company for various manufacturers. In those cases the teammate will be reimbursed for the training and related travel in conjunction with Insight’s policies. The teammate will be asked to sign training waivers in advance of the training to ensure Insight receives maximum benefit for the investment.



  • Ability to read, analyze, and interpret complex documents.

  • Ability to respond effectively to sensitive inquiries or complaints.

  • Ability to write using original or innovative techniques or style.


  • Ability to effectively present and sell solutions.

  • Ability to positioning hardware, software and services.

  • Ability to effectively articulate and present manufacturer solutions

  • Ability to demo products / solutions.

  • Ability to utilize manufacturer technical tools

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

About Insight

Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.

Join our team as we work to deliver the best solutions through Intelligent Technology Solutions™, the new IT.

  • Global technology provider of IT hardware, software and service solutions

  • Fortune 500 company founded in 1988 with clients around the globe

  • $5.5 billion in revenue for 2016

  • 6,400+ teammates worldwide

  • 2017 Arizona’s Most Admired Companies (AZ Business Magazine), 2016 Best Places to Work (Phoenix Business Journal)

  • 2017 Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsoft’s largest global partner

Today's talent leads tomorrow's success. Learn about careers at Insight:

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Addison || Illinois (US-IL) || United States (US) || None || None || US - Addison, IL ||