Catholic Community Services of Southern Arizona, I Case Manager I - Internal Only in Yuma, Arizona

As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Position Purpose

Provide referrals, resources and support to residents of a domestic crisis shelter, transitional living program and the community. Meets the needs related to day-to-day living such as housing, transportation, employment, education, budgeting, community involvement and family support. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions
  • Promote the safety and confidentiality of participants and shelter
  • Provide protection, food and other basic needs with dignity and respect to program participants
  • Utilize the “Empowerment Model” of behavior
  • Provide information, resources and referrals through a supportive and nurturing environment for mothers and children
  • Participate in the rotation of answering the crisis line and assist with participant intake
  • Collaborate and network with other agencies to provide services that enhance community awareness on DV and promote the Safe House Program
  • Promote active listening, showing empathy and providing a supportive environment
  • Reduce isolation by reconnecting participants with natural support systems
  • Provide individual and systems advocacy
  • Aid participants in expanding their choices and achieving violence free lives through future plans and setting goals
  • Track feedback of participants’ progress and discusses in weekly staff meetings
  • Participate in weekly staff meetings and required trainings
  • Required to be on-call basis depending on program needs
  • Facilitate individual and/or group sessions in a culturally sensitive manner
  • Maintain confidentiality and the safety of shelter and participants
  • Adhere to licensure regulations, contract compliances and program requirements
  • Complete and maintain accurate notes, logs and documentation
  • Aid in the completion of reports (weekly, monthly, quarterly)
  • May drive agency or personal vehicle on company business
  • May perform other duties as assigned
Minimum Qualifications

* *Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources.

  • Associate’s in human services or 3 years directly related experience
  • 1 year of related experience
  • Obtain State of Arizona Level One Fingerprint Clearance Card
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle Division 39 month Motor Vehicle Report
  • Ability to obtain health care certificates including CPR, First Aid and Food Handlers Certificate, and TB clearance
  • Proven strong communication skills – oral and written are clear, concise, and in an organized fashion using appropriate style, grammar and tone
  • Proven ability to effectively facilitate individual and group sessions
  • Proven ability to develop and maintain effective working relationships with other staff, officials, community organizations, government agencies and general public
  • Ability to stoop, climb, bend, and reach
  • Required to lift 35lbs. 10%
Desired Qualifications
  • Bilingual English / Spanish, verbal and written
  • Bachelor’s in human services or related field
  • Additional years of directly related experience
  • Previous experience working in a residential setting
  • Previous experience in group facilitation

No.: 05-09-637

Location: Safe House Domestic Violence Shelter – Yuma, Arizona

Status: Non-Exempt – Full time

Salary: $11.38 - $14.23/hr. – Depending on experience

Open: Oct 7, 2016

Closing Date: Until Filled