Meijer Softlines Team Leader (45)-Carpenter Rd. Ypsilanti, Mi in Ypsilanti, Michigan

Currently, Meijer is looking for a Softlines Team Leader (45).Plans, directs and supervises team members in the day to day operations of the Softlines department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise. Key Deliverables:Responsible for staffing selection and hiring to achieve staffing needsPromotes succession planning by providing career paths, identifying development needs for the Team Members, and being involved with and accountable for promotion decisionsDocuments and applies disciplinary actions and makes recommendations concerning dischargeSupervise the execution of the Merchandising plan within the Softlines areaIs responsible for P&L, achieving sales, labor and shrink plans for the departmentImplements Corporate processes to achieve goals including shrink, margin, profit, sales, laborModels exceptional, fast and friendly customer serviceMentors and coaches Softlines Team Members to ensure production levels are to Meijer standardsAssists in training the General Merchandise Team Leaders and Team Members in correct Softlines Merchandising standardsEnsures the Softlines team is thoroughly trained in all aspects of their jobs and have completed all required training Reviews Customer Survey and customer feedback from previous week or daySchedules and supervises the Softlines Team to:Maintain department conditions and operationsSet floor to floor plans, planograms and templatesComplete daily price changes and weekly ad setsExecute inventory preparation of the sales floor and backroomSet and stock all Softlines specific area planogramsCommunicates the Meijer Friendly Initiative in all team meetings and conversationsAnalyzes production results from the previous days stocking and discussing with Team MembersReviews sales goals, supply costs, stock loss/shrink results and goalsPromotes a safe work environmentReliable and consistent attendance is requiredOther daily tasks as required

Qualifications:Requires high school diploma or its equivalent3 – 5 years of related retail experienceOne year of management experienceSuccessful completion of all required curriculumsDemonstrated ability to communicate to team members in the organization in a way that provides clear and precise directionDemonstrated ability to resolve conflict and by addressing root cause issuesDemonstrated ability to manage multiple tasksDemonstrated ability to analyze financial and statistical information and use that information to make informed decisionsDemonstrated ability to teach suggestive sellingDemonstrated ability to lead an organization that practices working safely at all timesDemonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.Successful completion of all required certifications