JPMorgan Chase Quality Assurance Analyst-Associate in Westerville, Ohio

Quality Assurance Analyst-Associate



JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at .


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.


Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

Works in conjunction with the Business Analysis and Development teams to ensure that applications meet requirements and are of high quality.

  • Reviews Business Requirements, Functional Specifications, and Test Cases to understand the functional and technical requirements in order to test the application and verify those requirements are successfully met.

  • Executes test scripts and documents defects for test scripts where the actual results do not successfully meet expected results.

  • Design test procedures, maintenance procedures and configurations. Creates test strategies for application release. Conducts test strategy and test plan walkthroughs. Creates estimates and allocates resources for individual projects. Works with Development teams to insure test coverage for all functionality. Has significant interaction with internal customers.

  • At this grade the role should include as its primary duty either (a) the exercise of discretion and independent judgment with respect to matters of significance. (b) Design work (Design means a tailored design in order to meet a specific client request) or (c) Programming (Programming means writing original programs using computer code that is intended for use on a wide scale basis. Writing test scripts used in troubleshooting problems would generally not be considered “programming” unless the script is intended to be used as a script for use on a repetitive basis for troubleshooting (i.e. – when other users call, the test script is used for the purposes of troubleshooting


  • Proactively looks for ways to improve processes and procedures

  • Prioritizes and manages in a way that uses resources effectively

  • Is decisive; communicates findings, issues and proposed solutions to business executives

  • Manages costs/expenses and is involved in budgeting process (as applicable)

  • Stays abreast of trends and best practices and factors into approach

  • Identifies process improvements and efficiency enhancements

  • Appreciation for operational complexities and how they may translate into risk on a given project

  1. Technical Skills Proficient skills in the following:

  2. SQA Analysis- Ability to read and comprehend business requirements and high level design deliverables well enough to create detailed test cases. Ability to map test cases to business requirements. Basic understanding of development lifecycle and quality assurance phases

  3. MS Office tools

  4. Can write and execute basic SQL statements

  5. SeleniumHQ, LoadRunner HP QTP or other similar tools - Basic understanding including navigation between functional areas within the tool. Ability to input or load and execute test cases and document actual results within the tool. Ability to pull data from testing tools for reporting.

Business Knowledge

  • Proficient in business applications knowledge

  • Proficient in Project Task Estimation; Resource Scheduling; Risk Management; Issue Management; Adherence to Standard Project Lifecycle; Evaluation of impact to Total Cost of Ownership for applications and processes in their preview.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Job Quality Assurance

Primary Location US-OH-Westerville-350 South Cleveland / 54448


Schedule Full-time

Job Type Standard

Shift Day Job

Travel No

Req ID: 170018622