Transitional Living Services of Northern New York Case Manager 2 - Children's Services in Watertown, New York

Job Description:


Promotes the ability of high risk individuals to achieve independent living skills and stability in their psychiatric or medical conditions. Case/care management links individuals to service systems, then coordinates and monitors the provision of services. Services are individualized to the specific identified needs of each person in a culturally sensitive way. This is achieved using a holistic approach considering several areas of strengths and needs including, but not limited to the individual’s: history, culture, spiritual preferences, education and employment information, social involvement, mental health and substance abuse status, medical needs, housing advocacy and needs, safety issues, legal issues and financial issues. The case/care manager encourages and assists the recipient to develop natural community supports and use community resources to encourage stabilization and integration into the community.


Meets consistently with each service recipient to provide one on one support.

Maintains a working relationship with family of client.

Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.

Serves as coordinator of all services the person will receive while admitted to case/care management services.

Develops written care management plan/IAP based on assessed strengths and individualized needs per program requirement.

Links person to all services and supports listed on the individualized care management plan/IAP.

Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.

Provides on going case/care management services as needed.

Maintains adequate and appropriate written progress notes according to agency guidelines

Develops and maintains community/provider relationships. Resolves problems that interfere with self sufficiency.

Assists program participants with academic, rehabilitation, social, employment and health supports.

Coordinates treatment with other agencies; gathering input for care management plan/IAP.

Increases use of appropriate community resources.

Assists in the development, review, and update of the care management plan/IAP.

Encourages participation in client’s own care management plan/IAP.

Performs problem solving functions that overcome obstacles faced by the individual.

Ensures resident records are maintained in a manner compliant with federal, state, local and agency policies, procedures and regulation and conducts regular record keeping reviews and completes audits according to procedure.

Works within program budget

Monitors and maintains high standard of service delivery.

Collects data for statistical purposes.

Maintains client confidentiality at all times.

Follows agency policies and procedures in all program areas.

Other job related duties as assigned.

Experience and Skills:


Bachelors of Arts or Science, 2 years of relevant experience or a licensed Registered Nurse with two years of relevant experience or a Masters with one year of relevant experience.


Must have a valid driver’s license.

Job Tracking ID: 512424-556365

Job Location: Watertown, NY

Job Level: Any

Level of Education: BA/BS

Job Type: Full-Time/Regular

Date Updated: November 29, 2016

Years of Experience: Up to 2 Years

Starting Date: ASAP