Verizon Wireless Digital Analyst in Warren, New Jersey
You will support analytics across the enterprise. You’ll work to identify opportunities for improvements, work with cross functional teams to create solutions, and partner with teams internally and externally to drive the delivery of those solutions.
In the digital space, you will be a part of the decision making process that will directly impact our customers, which will allow you to leave your fingerprint and make a difference on both the business and consumers daily lives.
•Play active role in cross functional teams aimed at increasing online sales and improving cross channel customer experiences.
•Influence stakeholders to deliver solutions.
•Develop and capture measurements to validate results and communicate the value delivered.
•Proactively analyze data to identify opportunities.
•Support team functional activities (communications, documents, standards & procedures).
A Bachelor’s degree or equivalent work experience
Four or more years of relevant experience
Extensive experience with Microsoft Office (Excel and PowerPoint high proficiency)
Experience with SQL
Experience with/understanding of digital space which including websites and mobile applications specifically in regards to customer care (service and sales)
Ideally, you’ll also have:
Strong reporting, forecasting, and analytics skills review traffic/conversion/sales report and identify areas for opportunity
Knowledge of Adobe, Site Catalyst, and Test & Target
Strong attention to detail
Excellent verbal, written, interpersonal, and leadership skills
Proven ability to manage deadlines and multiple/simultaneous, highly complex, cross-functional projects/initiatives
Highly responsive and proactive, supporting leaders and team
Demonstrated ability to work well within a team environment and under pressure of very stringent deadlines
Experience with communicating/presenting to upper management
Problem solving and analytical skills, including the demonstrated ability to design solutions to complex problems
Not to boast, but a little bit about us
Verizon powers America’s fastest and most reliable network. We’re also leading the way in cloud and security solutions, Internet of Things and video entertainment. Technology moves fast and so do we. We believe that bringing great ideas and customer experiences to life should be recognized and rewarded. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.