General Motors Sr. Business Analyst - ENG0029879 in Warren, Michigan


As a team member of Systems Engineering- Infotainment team, the Business Analyst (BA) is the business process expert for a business area and the systems that support it. Utilizing knowledge of the systems’ applications and business domain expertise, the BA is involved in all aspects of project creation; from discovery and estimation of IT solutions for new and/or enhanced services or optimized business processes to active participation in assigned Systems Engineering projects from start through End to End testing and deployment. Facilitating a partnership between the business and engineering/technical communities the BA is responsible to drive elicitation of quality requirements, proper documentation and follow through to ensure translation into conceptual design and alignment with IT/ Engineering solutions that meet the business needs.


The BA will work closely with Architects, Engineers and other stakeholders to perform the following tasks using a combination of solid business understanding, strong analytical and problem-solving skills as well as excellent interviewing and facilitation techniques:

  • Facilitate meetings/requirements gathering sessions with the business using various requirements elicitation techniques: interviewing, modeling, use case development, etc.
  • Analyze conventional methods employed by business and users and recommend solutions
  • Document, analyze and prioritize business and user requirements
  • Lead and drive user interface requirements to provide a streamlined user experience
  • Identify issues and business operations-related problems and/or inquiries and recommend and coordinate solutions
  • Inform team members about on-going discussions with the business
  • Gain key requirements to support sustainability
  • Maintain updated requirements documentation
  • Assist with preparation of testing strategy and plan to execute testing
  • Participate in End to End testing output to verify look and feel meets the requirements of the business

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, call 866-583-8151 or email us at In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Required Skills and Experience:

  • Automotive Industry experience
  • 3 to 5 years business analyst experience supporting medium to large projects in an Information Technology role
  • Experience with architectural concepts, principles, and tools relevant to infrastructure, information, applications, organizational structure, etc
  • Knowledge of infotainment and telematics trends
  • Familiarity with delivery of infotainment and telematics products and services
  • Prior experience with user interface visualizations & visualization tools
  • Highly knowledgeable of the Business Process
  • Effective use of business modeling tools:
  • Process and workflow modeling
  • Comprehension of data modeling concepts, principles, and tools relevant to information, applications, organizational structure, and design
  • Clear and effective communicator, writer and documenter
  • Adept and effective meeting facilitator
  • Experienced and skilled user of office productivity tools:
  • Advance knowledge of Word
  • Intermediate knowledge of Excel and PowerPoint
  • Understanding of test strategies, test plans and text execution
  • Problem/Solution oriented
  • Excellent communicator/information sharer
  • Exceptional interviewing, probing, influencing skills
  • Active listener
  • Multitasked
  • Attentiveness to detail and precision
  • Effectively deals with ambiguity
  • Strong presentation skills
  • Self-motivated/independent/resourceful


  • Advanced degree in Information Systems, Computer Science, or related field
  • Certified Business Analyst Professional (CBAP)