General Motors Maven License and Title Coordinator - GCC0001416 in Warren, Michigan
Maven is a new business entity within General Motors. As part of Maven you’ll be a key member of the Maven team as we launch a new General Motors brand, develop innovative and cutting edge product / service technology, and expand globally. As Maven is driving the transformation of urban mobility and vehicles ownership; you will help to develop business processes that will facilitate the management of this global brand. If you want to make automotive history by solving our customers most pressing needs with the help of today’s latest technology, now is the time to join our diverse team.
Maven has a new opportunity for a License and Title Coordinator.The License and Title Coordinator provides support for the Maven City, Express Drive and Gig fleet operations with responsibilities for administrative processing of license and title paperwork.The responsibilities will include initial registrations, license plate renewals and other items relating to the licensing and titling of new and used vehicles.This position is responsible for maintaining strong relationships with the plating services companies, remarketing, auctions, Department of Motor Vehicles and field personnel to ensure all vehicles are legally titled and registered properly.
This is an excellent opportunity for someone who has excellent customer service skills and is extremely organized, detail-oriented, with the ability to juggle multiple responsibilities.
·Primary contact with auctions, remarketing, field personnel and plating servicing partners on all plating related items
·Review the MSO (Manufacturer Statement of Origin) for accuracy and determines documentation needed by state in order to correctly register the vehicle
·Reviews and assesses vehicle status to determine proper renewal procedure
·Prepare, complete and send paperwork to DMVs and L & T services as needed
·Verify and complete title/renewal transactions within third party DMV systems that are linked directly to the State DMV offices ensuring vehicles are legally titled and registered
·Update Administration Data Hub with applicable license information
·Assign and manage plate, decal and registration document inventory
·Research missing MSO’s and registrations and track and follow up with state and/or service on registrations and renewals, ensuring vehicles are legally registered and plated.
·Maintains data spreadsheets tracking the activity on MSO, titles, renewals, impounds and miscellaneous L&T information as needed
·Develop a title management program
·Work with remarketing and field team to ensure proper title processing at end of vehicle life cycle
·Organize and create efficiencies in sending out vehicle Renewal stickers and license plates
·Assist and support Coordinators with renewals, registrations, and other assignments
·Maintain a regular and reliable level of attendance and punctuality
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
·Minimum 1 year customer service experience required
·Minimum 2 years administrative support experience required
·Previous license and title background experience a plus
·Intermediate working knowledge in Excel
·Advanced level of attention to detail and ability to focus on current task with office distractions
·Must be able to work in a flexible environment where the daily focus changes depending on volume
·Ability and desire to work within a strong team oriented business model
·Accurate typing and data entry skills
·Strong ability to communicate effectively with all levels of employees and management
Qualified Candidates must possess the following skills/competencies:
·Strong verbal and written communication skills
·Excellent organizational skills with the ability to multi-task and meet deadlines
·Strong attention to detail with excellent follow up skills
·Ability to maintain confidentiality of records and information
·& Problem solving and research skills
·Ability to work independently and in a team environment