HCA, Hospital Corporation of America Team Lead Medical Records in Wakefield, Massachusetts

  1. Perform Medical Record Specialist activities. Work with Supervisor to ensure the staff is capable of handling current production goals within the department.

    1. Prioritize daily work activity and adjust staff’s workloads as needed.

    2. Provide guidance and assignments to Omega staff and participate in weekly meetings.

    3. Assist in training new staff by demonstrating sound medical record processing procedures. Monitor new hires and provide with feedback.

    4. Provide first level help to staff by answering questions, reviewing policies or procedures and addressing escalated issues.

    5. Make recommendations based on assessments that would improve production and quality and shorten the claim life cycle.

    6. Participate in establishing and implementing a Medical Record QA program.

    7. Perform weekly QA audits and re-train as necessary. Guide staff to achieve and maintain acceptable scores and functions as outlined in the QA program.

    8. Maintain prompt and accurate documentation, outlining all steps of the QA program.

    10.Prepare daily and weekly reports as needed for the status of the MTD production quotas.

    11.Assist in communication and provide escalation reports to the Client Managers and Management.

Other duties as assigned by management

*Knowledge:* Group Point, FACS, SSI, and Hospital System Software, HIPAA and Medical Billing Procedures. Working knowledge of Medical Record process. Capable of meeting production quotas. Familiarity with Coding, CPT, and Medical Terminology *Experience:*At least 3 to 5 years’ experience in medical record billing including MVA and WC or insurance related issues. Experience with standard office software products a must. Intermediate to advanced proficiency with Excel and Word required. *Skills/Aptitudes:*Demonstrated leadership, analytical, communication and problem solving skills and the ability to act/decide accordingly. Ability to collect, create and research complex or diverse information. Exceptional customer service and the ability to plan organize and exercise sound judgment. Understanding of CPT & ICD-9/10 coding.

Title: Team Lead Medical Records

Location: Massachusetts-Wakefield-Wakefield (WAK) - RCPS

Requisition ID: 26579-124526