John Q. Hammons Hotels Management, LLC Dining Room Server in United States

With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!

Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!

Job Purpose:

To serve meals to patrons according to established rules of etiquette.

Job Responsibilities:

  • Display good customer relation skills and take initiative to greet guests in a friendly manner.

  • Serves ice water and/or coffee upon greeting the table.

  • Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation.

  • Writes order on check or memorizes it.

  • Relays order to kitchen or bar and serves courses from kitchen and service bars.

  • Garnishes and decorates dishes preparatory to serving.

  • Serves patrons from dish at table on occasion.

  • Observes diners to fulfill any additional request and to perceive when meal has been completed.

  • Totals bill and accepts payment or refers patron to cashier.

  • Replenishes supplies and prepares for the next meal.

  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

  • Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.

  • Other duties as assigned.

Job Skills:

  • Use arithmetic to total costs and make change.

  • Talk with different kinds of people to find out what services they want and to give them information.

  • Stand or walk for varying lengths of time, sometimes for long periods.

  • Move fingers and hands easily and quickly to handle things like dishes, money, and merchandise.

  • Lift and carry things like heavy trays.

Job Qualifications:

Education

  • High School Diploma or equivalent preferred

    Experience

  • Hospitality experience preferred, prior F&B experience preferred

Full-time associates are eligible for the following benefits:

  • Paid Time Off

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Short-term and long-term disability

  • Company paid life with employee paid supplemental options

  • Matching 401-k with immediate vesting for eligible participating associates

  • Company Hotel Travel Discounts

John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action Employer

Minorities/Females/Individuals with Disabilities/Protected Veterans

Click here to view EEO is the Law

Street: 1001 East McCarty Lane

Requisition ID: 2016-7163

Schedule: 11am-3pm, 4p-11pm, Varied as needed.

Previous Experience Preferred: 3 Months

Pay Rate (Hourly): 5.00