Catholic Community Services of Southern Arizona, I Caseworker II - On Call in United States

As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Position Purpose

Responsible for providing case management and referrals to newly arrived refugees in their initial resettlement adjustment period including referrals to external services and other agencies, documenting services, filing and ongoing training to refugees. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions
  • Provides pre-arrival core services and welcomes refugees at the airport
  • Conducts client intake, assesses refugee’s needs, provides core services in a timely manner
  • Refers refugees to mainstream services provided, monitors the follow up
  • Develops plans and strategies with client to attain self sufficiency
  • Monitors and update financial records
  • Processes grant reports
  • Documents services, contacts and follow up
  • Maintain clients files
  • Provides ongoing training as needed
  • Provides relevant information to the appropriate staff
  • Collaborates with staff/volunteers to provide referral and services to refugees
  • May drive agency or personal vehicle on company business
Minimum Qualifications

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources

  • High School / GED
  • Ability to relate to clients in culturally and linguistically appropriate manner
  • Familiar with refugees’ needs and community services available
  • Excellent data entry skills (speed and accuracy)
  • Proven skills utilizing Microsoft Office Suite
  • Excellent organizational skills
  • Proven strong communication skills – oral and written are clear, concise, and in an organized fashion using appropriate style, grammar and tone
  • Obtain State of Arizona Level One Fingerprint Clearance Card
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle division 39 months Motor Vehicle Report
  • Ability to lift 40 pounds
Desired Qualifications
  • Associate’s in Human Services or related field
  • Additional years of directly related experience
  • Multilingual

No.: 07-10-637

Location: Catholic Social Service – Migration & Refugee Services

Status: Non-Exempt– On Call

Salary: $11.38 - $14.23/hour; DOE

Open: Mar 1, 2016

Closing Date: Ongoing