Danaher Corporation Service Engineer- Delhi in India
Danaher Company Description
Videojet Technologies (a Danaher company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet’s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers. (www.videojet.com)
We are currently seeking a "Service Engineer” to join our team in Delhi.
Position Purpose: Service coordination, reporting on KPI's , monthly forecasting , effectively working in the area so as to provide excellent service to the customers
Key Responsibilities: IB Business Analysis ‐ Ensure IB Sales, Update Customers and Productivity data from database ‐ Data Analysis and reporting on KPI's
Revenue Generation through ‐ Sale of consumables, fluids ‐ Sale of filters ‐ AMCs ‐ Service contracts Management on IB Business Management & Service ‐ Regain lost customers
Key Competencies ANALYTICAL SKILL – the ability to understand customer need, identify the root cause and solve the problems first time CUSTOMER RELATION MANAGEMENT – the ability to manage the client network and keep close relationship with them for growth of company’s business ORGANIZATIONAL DEVELOPMENT – the ability to organize work with clear accountabilities and operational efficiency. Creating an environment for professional growth SERVICE EXCELLENCE ‐ the ability to achieve competitive advantage and customer satisfaction through the delivery of consistently high levels of service performance.
Knowledge & Skills: Education – Diploma in Electronics Engg. or Electrical and Electornics Engg. or Instrumentation Engg. Work experience ‐ Minimum of 2 years of field service experience in an Indian or a multinational company offering technical products Should be familiar with Local language
Danaher Corporation Overview
Danaher is a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, dental, environmental and industrial solutions. Our globally diverse team of 59,000 associates is united by a common culture and operating system, the Danaher Business System, which serves as our competitive advantage. We generated $16.5B in revenue last year. We are ranked #133 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 2,000% over 20 years.
At Danaher, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We’re innovative, fast-paced, results-oriented, and we win. We need talented people to keep winning. Here you’ll learn how DBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.
Organization: Videojet Technologies
Job Function: Customer Service
Primary Location: Asia-India-Delhi
Req ID: VID002537