Andersen Retail Service Representative - (20528) in Valley View, Ohio

Description

Performs data entry level clerical work related to Renewal by Andersen company owned retail locations sales and service, of limited complexity and variety.

  • Perform administrative tasks associatedwith job

  • Answers telephone and receives visitors; determines nature of business and directs individuals to appropriate staff or supplies information.

  • Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems.

  • Searches records and files for specific data.

  • Post entries in books of account, ledgers or other record keeping logs

  • Performs routine typing or word processing of materials, including lists, envelopes and form letters

  • Coordinates mailing, copying and other administrative projects

  • Maintains stock levels of supplies & brochures

  • General knowledge of products/services

  • General knowledge of customers/delivery partners.

  • General knowledge of department business function and KPI’s.

  • May perform routine special orders/requests.

  • Works under regular supervision, following instructions and procedures that are well defined, but may require the exercise of some judgment in application

  • Serve as a department project team member.

  • General knowledge of technical and business tools.

  • Assists employees. Qualifications

  • High School diploma or equivalent

  • Minimum of 1 year customer service experience.

  • Basic word processing and spreadsheet skills

  • Ability to develop and establish good interpersonal relationships.

  • Demonstrates ability to work and contribute in a team environment.

  • Good phone etiquette and verbal/writing skills.

  • Customer orientation

  • Flexibility & positive outlook

  • Listening skills

  • Detail orientation

Job:

Operations

Location:

Valley View, OH US

Organization:

Renewal by Andersen Corp.