H20 Jet Supply Chain Logistics and Customer Service Manager in Tumwater, Washington
General Purpose: Implement strategies for logistics for garnet business as defined by global supply chain for cost savings, delivery and quality improvements. Responsible for planning material requirements for garnet and aftermarket (AM) inventory items to include meeting all inventory targets for on time delivery and days of inventory on hand. This position will coordinate, schedule, and expedite the flow of work and materials to or between domestic and international locations to ensure stocking levels meet sales forecasts and customer demands. This person will also supervise and coordinate all activities in the customer service department for AM. This position will oversee and may even process quotations, sales orders, bookings and shipment releases. Major Duties and Responsibilities: Work with global supply chain to meet objectives for developing and implementing Logistics programs to meet the needs of SHAPE business units. Primary Point of Contact for North American third party distribution facilities. Analyze logistics and make recommendations for the most cost-effective or efficient means of transporting products or supplies. Work with global supply chain on carrier management processes, such as selection, qualification, or performance evaluation . Establish and monitor specific supply chain-based performance Metrics and reports. Resolve problems and apply corrective actions concerning transportation, logistics systems, imports or exports, or customer issues. Ensure carrier compliance with company policies or procedures for product transit and delivery. Plan and/or implement improvements to internal or external logistics systems or processes. Analyze demand and adjust stock quantities as required to maintain optimum days on hand for all international sites. Execute optimized sales forecast and stocking levels at all international sites.