The Law Society of Upper Canada Human Resources Specialist, Human Resources in Toronto, Ontario


The Human Resources Specialist is responsible for planning, developing, implementing, and administering assigned human resources programs and policies supporting the strategic direction of the Law Society. This includes coordination of benefits programs, leaves of absence and disability management, and other Human Resources related functions and services.


  • University degree, or equivalent, in Human Resources, or related field, coupled with a C.H.R.L. designation (completed or in progress). A C.E.B.S. and/or C.C.P designation is preferred.

  • The Human Resources Specialist combines Human Resources consultative and administrative responsibilities, together with significant analysis and project management, requiring a minimum 5 years’ progressive experience.

  • Solid understanding of employment related legislation and effective Human Resources services delivery.

  • Solid understanding of the Law Society, in particular Human Resources policies and procedures, or willingness to learn.

  • Knowledge of current trends and developments in the Human Resources fields from a specialist perspective, and their practical applications at the Law Society.

  • Knowledge of best practices with respect to:

  • Effective business practices

  • Benefits practices

  • Human Resources Information Systems

  • Performance management systems

  • Employee relations and retention strategies

  • Proficiency in word processing, spreadsheets, databases, e‑mail, and the internet or intranet.

  • Familiarity and proficiency with HRIS (Human Resources Information Systems).

  • Speaks and writes in a clear, articulate manner for individual and/or group situations.

  • Develops and applies complex information.

Client / Customer Service Planning

  • Acts as an internal consultant and business partner with the Human Resources team, client departments, and organization stakeholders, actively participating in key discussions in support of the organization’s mandate to attract, retain, and motivate top talent in the legal, regulatory and corporate services sectors.

  • Identifies organizational needs and develop processes and approaches to address these needs, translating goals and policies into effective business strategies.

  • Through a wide range of assigned projects and activities develops, monitors, and assists in the implementation of HRIS, payroll, benefits, time and attendance tracking, job evaluation, and performance management through project management, comprehensive analysis, research and recommendations.

Client / Customer Service Delivery

  • Responsible for leaves of absence and disability management and benefits renewal and re-enrolment.

  • Responsible for the administration and processing of a variety of human resources initiatives and programs including benefit plan administration, attendance tracking, payroll, and termination coordination for the Law Society.

  • Provides ongoing advice to organization clients at all levels (senior management, managers and employees), regarding Law Society policies, practices, ‘culture’, and human resources programs to achieve strong and effective employee performance.

  • Consults with vendors and service providers on program initiatives.

  • Maintains the integrity of confidential information through HRIS and file management.

  • Provides and maintains custom operational reports and statistics for use by organizational stakeholders.

Special Projects and Initiatives

  • Develops and implements performance goals and targets for each of the projects the incumbent leads and manages, by developing and implementing integrated Human Resources strategies.

  • Working with the Manager, Human Resources, researches and benchmarks best practices in the field with respect to benefits and leaves management, and brings a professional, analytical perspective to program planning initiatives.

  • Contributes to the development of policies and practices for the organization through analysis, needs identification, review of existing documentation, and benchmarking best Human Resources practices, providing specific recommendations and options to the Human Resources team to ensure compliance with Human Resources best practices and relevant employment legislation.

  • Administers the benefits plan, including the timely, accurate processing and monitoring of information with the carrier.

  • Liaises with employees regarding benefits access and coverage issues.

  • Ensures the timely and accurate processing of payroll information, liaising with other Law Society departments to ensure that payroll information is up‑to‑date, and providing for corrective measures.

Financial Responsibility

  • Assists in monitoring specific project budgets, and contributes to organizational salary budget analysis, planning, and forecasting.

  • Provides key liaison with the Law Society benefits providers, actively participating in contract changes, negotiation and monitoring.

  • Ensures the timely and accurate processing of payroll information liaising with other Law Society departments to ensure that payroll information is up‑to‑date, and providing for corrective measures.

  • Liaises with employees regarding coverage issues, and leaves of absence processes and procedures.

  • Works with the Law Society’s benefits carrier to identify process efficiencies and monitor claims in order to contain costs.

  • Assists in the preparation of the annual departmental budget.

Team Membership

  • Works closely with and assists the Human Resources team, in the administration of on‑going and new initiatives, including external consultants and service providers through particular projects, as well as the planning, scheduling, and development of effective work processes.

  • Delivers strategic advice and collaboration on a variety of initiatives to facilitate and support Human Resources plans, which are aligned with departmental initiatives and the strategic plan of the organization.

Service Orientation

The requirement to maintain a high standard of commitment, ethics, respect, care in service delivery to clients (internal and/or external).

Communication and Interpersonal Skills

The requirement to structure and deliver effective verbal and written communication with clients, staff, licensees, the public, and others in a non-threatening and constructive way.

Team Orientation

The requirement to share responsibility for the achievement of team goals and the associated behaviours required for individuals to contribute effectively in a team environment.

Continuous Improvement

The requirement to demonstrate an attitude that consistently strives to improve a standard of excellence for one’s self and for the benefit of the organization, its licensees and stakeholders.

Problem Solving and Judgement

The requirement to identify and analyze problems, determine root causes, evaluate alternative solutions and take and/or recommend appropriate solutions.

Technical Competence / Professional Knowledge

The requirement to apply knowledge and skills to carry out the work and/or provide advice.

This also includes the quality of advice given, as well as the requirement to make decisions in the best interests of the organization as a whole.

Embracing Change

The requirement to work towards and embrace change in the workplace.

People Leadership

The requirement to behave with integrity, credibility and honesty when dealing with others, as well as the requirement to grow and develop employee capabilities.

System ID: 2017-1410

Job Type (EN): Full Time