Community Health Systems Patient Access Services Rep, (PRN) in St. Petersburg, Florida
This position is a part-time, non benefit position with a variable and changing schedule. Interacts with patients, physicians offices, and ancillary departments.Interviews patients, to gather demographic and insurance information to pre-register or register them in the computer system. Provides Advanced Beneficiary Notices, HIPAA, Patient Rights and benefit assignments as directed. Verifies patient s insurance eligibility and benefits. Identifies patient s financial responsibilities, financially clears and requests payments for services.Calls patients to pre-register or confirm appointments. Demonstrates the ability to think independently, problem solve and recommend solutions that positively reflect and impact the hospital. Call physician offices to obtain prescriptions and authorizations and/or referrals for patient procedures and tests when necessary. The Patient Access Associate performs all of these functions in a manner that complies with standards established by Hospital Administration, Medical Staff, and outside regulatory and accreditation agencies; in a manner that promotes team concepts and reflects the Bayfront Health St Petersburg mission and philosophy. A complete list of job duties and the physical requirements for this position is available in Human Resources.
Must have a High School diploma or GED with 1 -2 year Customer Service and computer and internet skills, prefer working knowledge of third party payors and insurance verification and authorization, Medical terminology, 2 years of healthcare/medical office experience, knowledge of governmental regulations regarding the confidentiality of patient informaiton and Call Center/phone experience
Required skills- Service excellence skills. * Proficient in multiple computer programs pertaining to job functions including e-mail, internet and registration/scheduling programs. * Multifunctional and be able to work under stressful situations. * Positive attitude and a willingness to embrace change and work well with team members. * Manages time and resources effectively through good organization and prioritizing of work. * Excellent Verbal and Written communication skills. * Demonstrates strong problem solving skills.
Organization: Bayfront Health St. Petersburg
Location: FL-St. Petersburg
Requisition ID: 1680600