Humana Collections Specialist in Springdale, Ohio
Role: Collections Specialist – RightSource Pharmacy Specialty
Assignment Capsule * Humana is seeking a Collection specialist that will: provide various financial support activities, including . Processing, posting and reconciliation, data collection and record maintenance. Collaborate cross functionally to identify process opportunities to improve the provider/member experience. Focus and enhance new and existing technologies/processes.
Process Check Requests, invoices and credit cards
Review Check Request, invoices, Accounts Receivable reports for proper documentation, approval authorization, internal controls and proper tax recording .
Analyzes and evaluates existing issues resolution applications and collaborates with all service areas to enhance technologies/processes to increase bill rate and accuracy
Perform both routine and complex duties associated with accounts payable processing
Work with team and leadership to implement improvement initiatives
Displays initiative and thorough research in problem identification and resolution
Review audit reports and make recommendations for process improvement
Building reports in response to management and business inquiries
Demonstrates a basic understanding of project management disciplines.
Collaborates: Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humana's overall success first.
Executes for Results: Effectively leverages resources to create exceptional outcomes, embraces change, and constructively resolves barriers and constraints.
Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same.
Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions.
Problem solving problem solver with the ability to encourage others in collaborative problem solving. Acting as both a broker and consultant regarding resources, engage others in problem solving without taking over.
Associates degree in accounting or equivalent required
Excellent PC skills including MS Office applications (Word, Excel, PowerPoint) required
Demonstrated competency in both oral and written communication with strong facilitation skills.
Demonstrated experience analyzing Accounts Receivable accounts
Solid understanding of process / work flow concepts
Excellent interpersonal and teamwork skills
Strong analytical skills
Ability to self-direct and motivated
Previous operational experience
Previous Collections processes (soft collections)
Research experience preferred
Effective Communication Skills – ability to speak at the proper level of detail with audiences and is clear and concise.
- Reporting Relationships * You will be reporting to the Medical Billing Process Manager.
Schedule : Full-time – Schedule for this position may require the associate to work one or more days per week until 8:00p.m. Or the associate may choose to work an altered schedule that would include several 8:00 p.m. days.
Normal schedule would be any time between 8:00 a.m. and 8:00p.m.
Primary Location : Cincinnati, OH Executive Center
Work environment Type : Office
Title: Collections Specialist
Requisition ID: 169158