Marvell Senior Field Applications Engineer in Shenzhen, China

Responsibility: FAE will assist the customer to understand and use Marvell storage devices in their products; with the goal to ultimately ensures successful production of customer drives using Marvell products. Typical activities include the following:

  • Onsite customer support.

  • Teach customers usage of Marvell SSD controllers.

  • Help customer review/debug firmware to support Marvell SSD controllers.

  • Support customer meetings and manage closure of action items.

  • Become the central liaison between customer and Marvell design team: clearly understand and explain customer issues and requests to Marvell support team.

  • Debug issues on the bench or customer site for host/drive compatibility issues.

  • Create problem report and present to customers.

  • Collect feature requests from customers to design team to improve product.

  • Competitive analysis.

  • Conducting tests and documenting results as required

  • Understanding of Embedded System Design and Firmware Development.

  • Serial ATA Interface and PHY.

  • PCIe interface. NVMe. eMMC.

  • NAND technology and interfaces.

  • Direct customer management experience

  • Knowledge of SSD system requirements, customers, operation, and hands-on PC, MAC or server systems debug skills.

  • Understanding of key HW and SW trends within the Client or Server industry including form factors, power, performance, software applications preferred.

  • General knowledge about ASIC design and manufacturing flow.

Job: *Engineering - Software

Title: Senior Field Applications Engineer

Location: China-Shenzhen-Shenzhen

Requisition ID: 15-16209