HERC Rentals Product Support Manager in Seattle, Washington

General Responsibilities:

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,500 employees, more than 280 branches and franchise locations around the world, Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.


The Product Support Manager, ProSolutions is responsible forgrowing profitable rental revenue through sales activities for anassigned geography.

Responsibilities for ProSolution Brand Revenue, and within the individuals assigned geography:

  • Increase ProSolutions Brand Revenue contribution within assigned geographic area

  • In collaboration with Sales Management, Create and implement strategic sales plan to grow revenue

  • Work with National Manager of Sales and Region Staff, to drive results on targeted sales campaigns

  • Analyze market data and opportunities to ensure proper Strategy alignment and identify new opportunities for growth

  • Communicate with Region, Branch’s and Sales Staff to ensure strategic Rental Revenue Objectives are met

  • Promote ProSolution Brand awareness and increase knowledge level of HERC Sales Force by conducting and participating in training.

  • Assist in pricing on bids , rentals and projects, and assist in all product specific pricing strategies

  • Create and Deliver customer education presentations

  • Assist Division and Region with product specific fleet management

  • When needed, Scope/Engineer solutions, coordinate mobilization and as required perform site set up and break down.

  • Coordinate marketing efforts with HERC Marketing to increase internal and external brand awareness


  • Work Efficiently - Increase activity, meet and qualify as many accounts as possible – numbers game

  • Be Effective - Intense effort into qualifying opportunities, do this better than anyone

  • Follow up - This means we target precisely and focus on ‘ideal’ customers we are most likely to win

  • Be Accessible – Our customers require 24/7 response.

  • Be Visible – Be an outspoken advocate of the Brand. Become the most sought after sales person on your regional teams.

  • Communicate – Be proactive and initiate sales activities with Sales Reps and Branch/District Managers

If you are looking for an exciting and rewarding career with a growth-oriented company, HERC is the right place for you! As an industry leader, HERC offers the opportunity for training, development, and advancement. In addition, we offer a comprehensive compensation and benefits package. Apply today to be part of a team built for success!

Mandatory Requirements:


Educational Background

  • University degree from an accredited four year collegiate institution. Alternatively, an Associate’s degree or vocational certificate with extensive knowledge of the specialty rental equipment industry.

Professional Background

  • Proven track record (8 to 10 years) in the equipment sales and or rental industry, and/or pump and fluid handling industry.

  • Directly involved in operations, fleet management as well as sales leadership, territory development and subordinate coaching, training and mentoring in pump specific markets.


  • Strong comprehension of the pump and fluid handling markets, the equipment rental industry and the economic drivers that impact performance and drive utilization.

  • Financial and business acumen.

EEO/AA: Females/Minorities/Disabled/Vets


Job ID 123828

# Positions 1

Location US-WA-Seattle

Category HERC Operations

Division HERC