Apple Technical Project Manager in Santa Clara Valley, California

Technical Project Manager

Job Number: 113283779

Santa Clara Valley, California, United States

Posted: 07-Dec-2017

Weekly Hours: 40.00

Job Summary

Are you passionate about using your technical skills to oversee projects that deliver amazing customer and employee experiences? Do you love the idea of solving a new business, technical problem every other day? Do you enjoy learning new and emerging technologies? Imagine what you could do here.

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

We are seeking an experienced, hands-on Technical Project Manager to work on multiple applications in various states of the Software Development Life Cycle. The ideal candidate would possess 8 or more years of experience managing projects in the software industry. The ideal candidate will work closely with business users, Automation development team and Information Services and Technology (IS&T) to serve as technical project manager for key Automation projects and support requests.

Key Qualifications

  • 8+ years of experience in the software industry

  • Self-driven, independent, and accountable

  • Detail-oriented with a strong sense of curiosity and intense desire to succeed

  • Excellent interpersonal, verbal and written communication skills

  • Strong problem-solving and analytical skills

  • Ability to understand business needs, articulate trade offs, and discuss solutions with both business and development teams

  • Ability to vet business and technical requirements

  • Willing to learn from and freely share knowledge with others, and comfortable participating in cross functional teams

  • Able to work independently or on a team, and in a fast paced, dynamic environment

  • Natural problem solver with a strong awareness of risk

  • Able to manage multiple tasks simultaneously and comfortable with initially undefined projects

  • Intermediate to Advanced Excel knowledge

  • Experience with SAP, PHP, JavaScript, CSS, HTML, and/or MySQL

  • Familiarity with version control systems such as Git and Subversion

  • Experience with Waterfall and Agile software development methodologies

  • Experience with Process-driven applications and/or Oracle BPM a plus

  • Experience with contact centers is a plus*

Description

Bring structure to one’s own work and the work of others

Manage a portfolio of complex, fast moving projects in a dynamic environment

Drive assigned projects and take ownership for their success – both in terms of project delivery and business outcomes

Develop accurate project timelines and resource estimates as part of the project planning process

Provide outstanding project management support including monitoring and reporting on the project progress, issues, risks, and results

Define and coordinate UAT efforts for a variety of projects with development team and business users

Create and maintain project and system documentation, including development and testing procedures

Build and maintain strong relationships beyond the development team to work effectively with technical and non-technical business partners

Analyze and resolve production issues working independently or with the support of the development team

Thoroughly review and analyze enhancements requests from business users in order to determine level of effort is justified

Query databases using SQL to support reporting requests and analysis

Ensure adherence to global systems, standards, and processes

Education

BS/BA degree or equivalent technical experience

Additional Requirements