HCA, Hospital Corporation of America Director of Information Technology in Sanford, Florida
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For the eighth consecutive year, HCA has earned national recognition on/Computerworld/’s "Best Places to Work in Information Technology" list. * * HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies. *Summary of DutiesThe Director of IT&S oversees and manages effective operation of the information technology in the facility and ensures strategic and operational alignment with facility business objectives and facility, division, and HCA enterprise IT&S goals and objectives. Supervisor: Division CIO or Senior Director of IT&S Supervises: Roles may include and are not limited to Sr. Clinical Analyst, Clinical Analyst, Sr. Technical Analyst, Technical Analyst, Systems Administrator (zone/market operations may be aligned such that all employees report to division-based leadership where the Director of IT&S would not supervise any employees).
Duties Include But Are Not Limited To:
/IT Operations Management: Overall IT Operations Management, Service Level Management, Resource/ /Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management/ * Develops Facility IT&S capital & operating budgets aligned with budget directives * Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution) * Coordinates the assignment of resources to IT&S projects, operations, & incidents * Aligns & monitors the assignment of resources and related financial allocations to Facility programs * Develops plans for the Facility technical environment with Division technical leaders * Identifies and coordinates resolution of IT issues at the Facility * Coordinates on-site management of Facility hardware & software * Promotes & coordinates the management of compliance issues & projects * Manages information security aspects for the Facility /Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning/ * Develops, coordinates, guides, and executes a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy * Assists in development of Division and Corporate 3-yr IT strategic plans /Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups/ * Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure * Represents IT&S on appropriate business committees * Owns the facilitation of multi-way communication with key constituents on IT&S matters * Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO * Cascades all information to direct reports & Facility-based IT&S staff through face-to-face meetings and other communication mechanisms * Promotes sharing of information through documentation and distribution of best demonstrated practices /Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual Projects/ * Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader * Manages, monitors & executes the Facility's portfolio of projects * Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit) /Process Engineering: Improvement of Workflow through Technology, Utilization of Technology/ * Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders * Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action * Participates in Enterprise, Division, &Facility process improvement initiatives /Governance: Support of Decision-Making Processes/ * Educates key constituencies regarding IT governance processes & practices * Communicates & supports IT governance processes & practices /Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management/ * Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor * Helps ensure accountability of IT&S Staff working in the Facility * Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division organization structure & practices * Adheres to the Code of Conduct and Mission and Value Statements * Assists with other duties as assigned
Knowledge, Skills, and Abilities * Strong understanding of IT&S operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles * A clear understanding of computer systems and corresponding support requirements * Possesses strong written, verbal, and presentation skills * Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment * Strong understanding of HCA systems and procedures * Strong analytical skills in budgeting, planning and policy maintenance and development Education College graduate required
Experience: At least five years experience in an IT environment with direct supervision or team leadership required
Title: Director of Information Technology
Location: Florida-Sanford-Central Florida Regional Hospital
Requisition ID: 25474-10108