CVHCare Home Health Orders Coordinator - (Certified Medical Assistant) in San Ramon, California
“CVH is a wonderful place to work! The company is family-oriented and the management team isn’t only supportive, but they actually listen to what employees have to say. My work schedule is flexible and I have the freedom to provide the best care possible. Our corporate culture is one of support, family and a true desire to be accessible to the entire community. If you enjoy learning, professional independence, meeting new people and having fun... then you will love working at CVHCare!” Alicia
CVHCare is seeking an outstanding Orders Coordinator to be our main point of communication with referral sources and Physician's Offices.
Who We Are: CVHCare (Compassionate Visionary Health Care) is a thriving home health company, where passion and team spirit are nurtured and rewarded. Now celebrating our 11th anniversary, we are proud to be the leading home health agency throughout the Bay Area.
About the Orders Coordinator Role: The main function of the Orders Coordinator is to ensure physician signatures are obtained within regulatory deadlines. Day to day functions include faxing, data entry, communicating with referral sources and Physician’s Offices, working closely with internal Clinical Mangers and the schedulers. This position will also be expected to cross-train other roles within the Support Services Division and provide support to other departments as needed.
Key Responsibilities: • Manage orders such as projected visits without a verbal order, DME, pharmacy, etc. • Prioritize appropriately, fax orders for signature, make follow up calls to insure timely return, refax when needed and upload • Keep electronic tracking updated of all orders in process and ensure timely completion. • Verify signed orders are completed accurately and upload into Electronic Charting System. • Ensure Face to Face forms are received within the required time frames for Medicare patients. • Checks incoming faxes regularly to insure timely processing of received forms, and upload faxes into to Electronic Charting System. • Collaborate with Scheduler and Clinical Manager regarding orders received. Note new order from MD or pharmacy and notify Clinical Manager immediately. Coordinates with Scheduler all approved visits. • Create a task for the appropriate Clinical Manager and Case Manager in the Electronic Charting System for received orders. • Print lab results and submit to Scheduler. • Fax or mail communication notes to Physician Office as needed. • Send note for clinical visit to workers comp, private insurance or HMOs as requested. • Follow-up on admission agreement (Consent) and DNR from clinicians and upload. • Follows up with clinician for missing NMNOC and HHABN for all patients and upload • Follow-up with Coumadin clinic on patients being discharge under anticoagulant therapy. • Maintain timely data entry into appropriate logs for tracking purposes. • Other duties as assigned by Director of Support Services.
Minimum Qualifications: • Completion of a Medical Assistant Training Program required. Medical Assistant Certificate strongly preferred. • Minimum of 2 yrs. experience in a medical setting in either a patient care or administrative role strongly preferred. • Knowledge of the home care environment strongly preferred. • Knowledge MS Office, Suite, Internet Explorer and professional telephone protocol. • Basic knowledge of medical terminology • Able to deliver effective results, meet tight deadlines and targets. • Excellent customer service and communication/interpersonal skills. • Ability to work with high degree of precision, paying attention to detail to achieve the high accuracy levels required and timely follow-up and close-out of all matters. • Ability to communicate well, both orally and in writing to minimize confusion and additional concerns.
To Apply: Respond to this post, including a copy of your resume.
More Information: Contact a Hiring Manager at 510-690-1930, or visit our website at www.cvhcare.com.
EEOC: We are proud to be an equal opportunity workplace, and an affirmative action employer.