Robert Half Technology Help Desk Support in San Jose, California

The Role: We are looking for a dynamic Help Desk Technician who can provide on-site support for our users in San Francisco. You will be providing full desktop service to all end users, as well as performing scheduled maintenance with respect to workstations, servers, and desktop applications. Necessary Skills: ?Ability to provide outstanding customer service to end users. ?Excellent analytic thinking and problem solving skills, the ability to "think outside the box". ?Ability to communicate technical information to end users with a wide range of computer skills. ?Exceptional interpersonal and communications skills, strong verbal and written English skills. Sai.edwards@rht.com NO 3rd Parties

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

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The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 04812-9500777709

Functional Role: Help Desk/Tech Support III

Country: USA

State: CA

City: San Jose

Postal Code: 95101

Compensation: DOE

Requirements: Necessary Experience: ?2-5 years detail oriented experience in a Corporate Help Desk environment. ?Experience with Remote Desktop or other remote assistance. ?Experience using and/or troubleshooting Microsoft Windows XP/ Vista/7,8 Microsoft Office 2007 and 2010, 2013. ?Working knowledge of SharePoint., Lync WebEx, Logmein, and Office 365. ?Have a working understanding of ticketing systems and RMM applications. ?Experience using Anti-Virus Software suites (desktop) and enterprise anti-virus applications. ?Experience working with smart phones and tablets such as iPhones, iPads and Droids. ?Must be familiar with LAN/WAN IP networks, PC/workstation and server environments. Hands-on experience installing routers, switches, VPNs, firewalls. Sai.edwards@rht.com NO 3rd Parties