Sutter Health Patient Advocate-Per Diem in San Francisco, California

Under the general direction of the Patient Advocate Supervisor this position is responsible for ensuring that financial responsibility for all admissions types that are assigned to them are secured. Securing financial responsibility includes, obtaining authorization, eligibility and verification of benefits. This position handles In-patient, Observation, & ASU admissions. The Patient Advocate will also perform estimates and communicate patient liability based on expected charges and potential coverage and presents the patient/guarantor of his/her liability and collects appropriate liability. This position provides financial counseling to uninsured and underinsured patients for potential Financial Assistance.

  • Education / Experience *

  • High school diploma or GED equivalent required

  • Associates degree or higher level education preferred

  • Three years prior hospital or other medical office experience, preferably with financial counseling or related responsibilities

  • Knowledge: *

  • Through knowledge of Government regulations and requirements, managed care contracts and third party requirements

  • Through understanding of all Insurance products/plans

  • Thorough knowledge of admissions and insurance verification and authorization processes in the hospital/medical office setting

  • Excellent knowledge of insurance terminology and CPT-4 codes

Skills and Abilities :

  • Excellent English communication skills in both written and verbal formats

  • General understanding of Patient Accounting System

  • Proficiency in Microsoft Office programs. (Particularly Excel, Word, and Outlook).

Organization: *California Pacific Medical Center

Title: Patient Advocate-Per Diem

Location: California-San Francisco-San Francisco

Requisition ID: CPMC-1716714

Other Locations: California-San Francisco-San Francisco

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.