Robert Half Office Team Customer Service Representative for Healthcare Company in San Francisco, California

The Customer Service Representative is responsible for ensuring their Customer Service activities meet or exceed customer expectations, team goals and Project Management Objectives (PMO). Primary contact for customers and their patients Respond to inquiries, complete order fulfillment and provide information to external and internal customers and clients Maintain a positive attitude and working relationship with all customers, patients and associates Adhere to corporate policy and HIPAA standards in handling patient data Register, fulfill and follow-up on home enrollment registrations Zticket/CRM Entry and compliance Sales lead set-up Patient registrations If you are interested in this position please send your resume to Nwamaka.ofodu@roberthalf.com

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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All applicants applying for U.S. job openings must be authorized to work in the United States. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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Req ID: 00416-9500508462

Functional Role: Secretary/Admin Asst - Jr.

Country: USA

State: CA

City: San Francisco

Postal Code: 94111

Compensation: $16.00 to $18.00 per hour

Requirements: Required Education and Experience: Associate's degree (A.A.), or equivalent or combination of education and experience Experience working in a high volume Call Center environment. Ability to handle inbound and outbound calls, along with responding to emails, faxes, and other customer inquiries. Proficient with Microsoft Office - especially Outlook; Word, Excel and PowerPoint preferred Experience with Customer Relationship Management software; Salesforce.com preferred Bilingual skills are preferred