Pinnacle Hotels USA General Manager in San Diego, California
Develop and implement policies and procedures for the operation of hotel.
Establish, in conjunction with the Regional Director of Operations, budgetary goals based on the hotel’s potential and business plan.
Establish rate strategies based on current and historical market mix, including reviewing, monitoring and adjusting rate positioning accordingly on a daily basis and in conjunction with business forecasts.
Supervise the sales, marketing, and yield management efforts at the property.
Communicate yield management strategies to the front desk on a daily basis.
Update weekly business forecast for a 10-day, 30-day and 90-day periods and adjust rate positioning immediately in reaction to forecast trends.
Select, hire and train new employees.
Coach, counsel, discipline and discharge employees when necessary.
Develop and implement a formal training program for all newly-hired employees
Develop standards of service and job performance for each hotel department.
Inspect guest rooms, public areas, and grounds for cleanliness, appearance, and safety.
Walk the property grounds and walkways daily and correct any issues.
Ensure bank deposits are made at least 3 times per week, including regularly reporting deposits as directed.
Collect accounts receivable, ensuring accounts are collected within 60 days.
Complete the daily, weekly and monthly accounting and management reporting, including reviewing the night audit reports.
Train, enforce and monitor accounting and cash handling standards and procedures in accordance with hotel’s policies and procedures.
Conduct monthly meetings with associates to communicate relevant information and to provide an opportunity for associate feedback.
Attend local Chamber of Commerce, local hotel association, and other civic organization functions on a regular basis to build networking opportunities, and to represent the hotel’s interests in local issues.
Represent Pinnacle’s values on a daily basis: Integrity, Professionalism, Teamwork, Quality, Leadership, and Appreciation.
Bachelor’s Degree in business or hospitality related field preferred.
Minimum of 4 years of experience in the hotel industry.
Minimum of 2 years of experience in a supervisory role.
Requisition Number: 16-0261
Post Date: 11/30/2016
Title: General Manager
Property: Four Points by Sheraton
City: San Diego