Pinnacle Hotels USA General Manager in San Diego, California

  • Develop and implement policies and procedures for the operation of hotel.

  • Establish, in conjunction with the Regional Director of Operations, budgetary goals based on the hotel’s potential and business plan.

  • Establish rate strategies based on current and historical market mix, including reviewing, monitoring and adjusting rate positioning accordingly on a daily basis and in conjunction with business forecasts.

  • Supervise the sales, marketing, and yield management efforts at the property.

  • Communicate yield management strategies to the front desk on a daily basis.

  • Update weekly business forecast for a 10-day, 30-day and 90-day periods and adjust rate positioning immediately in reaction to forecast trends.

  • Select, hire and train new employees.

  • Coach, counsel, discipline and discharge employees when necessary.

  • Develop and implement a formal training program for all newly-hired employees

  • Develop standards of service and job performance for each hotel department.

  • Inspect guest rooms, public areas, and grounds for cleanliness, appearance, and safety.

  • Walk the property grounds and walkways daily and correct any issues.

  • Ensure bank deposits are made at least 3 times per week, including regularly reporting deposits as directed.

  • Collect accounts receivable, ensuring accounts are collected within 60 days.

  • Complete the daily, weekly and monthly accounting and management reporting, including reviewing the night audit reports.

  • Train, enforce and monitor accounting and cash handling standards and procedures in accordance with hotel’s policies and procedures.

  • Conduct monthly meetings with associates to communicate relevant information and to provide an opportunity for associate feedback.

  • Attend local Chamber of Commerce, local hotel association, and other civic organization functions on a regular basis to build networking opportunities, and to represent the hotel’s interests in local issues.

  • Represent Pinnacle’s values on a daily basis: Integrity, Professionalism, Teamwork, Quality, Leadership, and Appreciation.

  • Bachelor’s Degree in business or hospitality related field preferred.

  • Minimum of 4 years of experience in the hotel industry.

  • Minimum of 2 years of experience in a supervisory role.

Requisition Number: 16-0261

Post Date: 11/30/2016

Title: General Manager

Property: Four Points by Sheraton

City: San Diego

State: CA