Indian Health Service Medical Support Assistant (Outpt)(RB2809) in Rosebud, South Dakota

Indian Health Service
1 vacancy in the following location:
  • Rosebud, SD
Work Schedule is Full Time - Permanent

Opened Friday 10/7/2016 (13 day(s) ago)

** Closes Friday 10/21/2016 (1 day(s) away)

Job Overview

About the Agency

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives.

ORGANIZATIONAL LOCATION: Department of Health & Human Services (HHS), Indian Health Services (IHS), Northern Plains Region, Great Plains Area Office, Outpatient Section of the Nursing Department, Rosebud, South Dakota. Position reports to the Supervisory Clinical Nurse (Outpt). The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.


Perform clerical duties involved in the operation of the Women's Health Department.

Transcribes physician's orders to appropriate forms.

Admits and discharges the patient in the RPMS, ERS and ADT packages.

Assists patients in contacting other departments as needed.

Types department manuals, procedures, and protocols as well as correspondence.

Performs timekeeping duties utilizing the Integrated Time and Attendance System (ITAS) and keeping a timekeeping folder for each employee.

Participates in Charge Master Team activities. Performs other related duties as assigned.

Travel Required
  • Occasional Travel
  • Occasional travel may be required for training and/or other work related duties.
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Selectee will be subject to a pre-employment fingerprint check.
  • Selectee will be subject to a background investigation.
  • Selectee will be subject to a probationary/trial period.
  • ESEP appointees typically serve two year trial period.
  • More than one selection may be made from this announcement.
  • U.S. Citizenship is required
  • Selective Service Registration is required for males born after 12/31/1959
  • Will include weekends, evenings, and/or holidays, rotating shift basis

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume.

Your resume must demonstrate at least one year of specialized experience at or equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following types of tasks:


Competition for Security Guard positions is restricted by law to persons entitled to veterans' preference as long as such applicants are available for appointment. MINIMUM QUALIFICATIONS: BASIC REQUIREMENTS GENERAL EXPERIENCE: *Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. *SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements. GS-04: One (1) year of general experience; or two (2) years of education above high school is required. EXAMPLES OF SPECIALIZED EXPERIENCE FOR EACH GRADE LEVEL IS LISTED BELOW: GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level; or four (4) years of education above high school is required. EXAMPLE OF SPECIALIZED EXPERIENCE FOR THE GS-05: Perform clerical duties involved in the operation of the Women's Health department. Answers telephone call in a courteous manner and takes and relays messages or refers them to the proper person. Treats patients and their families with respect and dignity. Maintains record confidentiality, safeguarding medical information. Prepares and assembles charts for clinic. Reviews charts for completeness of orders. Prepares requisitions for the charge nurse to review. Prepares requisitions for laboratory tests and x-ray procedures. Demonstrates ability to ensure each patient has updated demographics and signatures on file. Escorts patients to other departments requested.

Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

See Qualifications

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Friday, October 21, 2016

Security Clearance

Public Trust - Background Investigation

Additional Information
What To Expect Next

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

Indian Health Service is an Equal Opportunity Employer


Review our benefits

You can review our benefits at

Other Information

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which annual leave is earned. CONDITIONS OF EMPLOYMENT: Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.

Measles and Rubella immunization required for selectees born after 1957.

Work will include rotating shifts, weekends, evenings and/or holidays. Additional selections may be made on this vacancy. Drug testing is not required. This position is covered by a Bargaining Unit. Selectee(s) are required to have a viable bank account at a financial institution for electronic direct deposit of salary payment. A two-year trial period may be required upon selection/placement (ESEP only)

IHS - Operated Properties are tobacco free

Salary Range: $28,886.00 to $42,012.00 / Per Year

Series & Grade: GS-0679-04/05

Promotion Potential: 05

Supervisory Status: No

Who May Apply: Candidates eligible under Indian Preference appointing authority (ESEP); All Federal employees serving on a career or career-conditional appointment; Reinstatement eligible; Veterans Preference including Veterans Employment Opportunities Act of 1998 (VEOA); Interagency Career Transition Assistance Plan (ICTAP) eligible or Schedule A or PHS Commissioned Corps Personnel.

Control Number: 452936600

Job Announcement Number: IHS-17-GP-1821407-ESEP/MP