Hub International Operations Assistant in Riverside, California

Operations Assistant

Location: Riverside, California, United States

Department: Office Administration & Clerical

Job Type: Full-time

Required education: High school or equivalent

Required experience: 5-7 years

Required travel: No travel required

Date posted: 29-Nov-2016


HUB International Insurance Services, Inc is an insurance brokerage providing an array of worldwide brokerage services including property, casualty, risk management, life and health, employee benefits, investment, and wealth management products and services. HUB has more than 300 offices across the United States, Canada and Puerto Rico with more than 8,000 employees. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

We have an opportunity for an Operations Assistant to join our team in the Riverside, CA Office. The assistant’s primary role will be to research variances between HUB’s expected direct bill revenues versus direct bill revenues recognized.


  • Process and review production reports to analyze commissions posted to specific policies, and determine which policies’ transactions should be reviewed in detail.

  • Coordinate and prioritize others’ requests to research revenue postings.

  • Contact insurance carriers to verify commissions paid to HUB, and payment specifics.

  • Communicate inquiries and findings to carriers and to the HUB service teams.

  • Validate set up of policies in the Business Management Systems.

  • Communicate to Accounting regarding posting corrections needed.

  • Follow up review to confirm correct amounts were transacted on the correct policies.


  • High School Diploma or GED

  • 5 years of related administrative experience, or an equivalent of education and experience

  • Demonstrated computer proficiency – Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Proven oral and written communication skills with the ability to effectively interact with all levels within the organization

HUB offers competitive pay and a comprehensive benefits package including:

  • Medical/dental coverage

  • Retirement Plan with 50% company match (first 6% of contribution)

  • Vacation/holiday pay

  • Medical and dependent care flexible spending accounts

  • And much more!

HUB International is an Equal Opportunity /Affirmative Action Employer, M/F/D/V *LI-HI-EC