HCA, Hospital Corporation of America Collector - Vendor Collections in Richmond, Virginia

Parallon Business Performance Group has the following Full Time opportunity available with the Richmond Shared Services Center, 7300 Beaufont Springs Drive, Richmond, Virginia.

Vendor Collections Analyst

The VCM Analyst is responsible for performing account reviews, follow-up and resolution of bad debt pre-list and handling incoming calls from patients and agencies related to aged receivables. Duties (included but not limited to):

  • Reviewspatient accounts for accuracy prior to placement to outside collection vendors

  • Researchesand responds to vendor inquiries

  • Reviews remits and submits insurance billing requests where applicable during account review process

  • Reviews bad debt, bankruptcy, and deceased patient accounts to ensure that accounts follow appropriate collections and billing protocols according to SSC and corporate policy

  • Reviews correspondence in the CWF system and takes appropriate account and document action

  • Reviews and authorizes affidavits related to patient billing, as applicable.

  • Reviews aged accounts placed with outside collection vendors to ensure collection activity is still viable and appropriate

  • Analyzesaccounts for legal pursuit by outside collection vendors

  • Responds to requests which include researching payments, contractual adjustments, payment arrangements, audits, etc.

  • Maintainsand reviews all invoicereconciliationsand ensures any issues are resolved in a timely manner.

  • Ensuresvendor inventories reconcile to SSC systems by completing recons and updating I-Plans and or placements as needed by the end of each month.

  • Assist with theMedicaid Eligibilityvendor reconciliation, as requested.

  • Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary and Secondary agencies.

  • Maintains all agencyreports, remits, etc. to meet with the corporate retention schedules.

  • Work the acknowledgement and close and return reports monthly.

  • Handles all calls, Emails, eRequest and correspondence from collection agencies.

  • Responds to requests which include research payments, contractual, approving arrangements, audits, etc.

    Education: High school diploma or GED required


  • At least 2 years medical/health care experience

  • Strong Excel experience required

  • Access or Business Intelligence experience preferred

  • Experience using multiple data systems

    We offer a convenient location, free parking, training support, competitive compensation, and excellent benefits that include several insurance packages to choose from, paid time off for vacation, sick leave and holidays, company matching 401K.

    Parallon is an Equal Opportunity Employer (EOE), minority/Female/Veteran/Disabled, offering a great work environment, challenging career opportunities, and competitive compensation.


Title: Collector - Vendor Collections

Location: Virginia-Richmond-Shared Services - Richmond

Requisition ID: 08648-125342