DXC Technology Provider Relations Field Rep in Reno, Nevada

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit http://www.dxc.technology/.

The role of the Provider Field Service Representative (FSR) is to act as a liaison between DXC Technology, Department of Health Care Finance and Policy (DHCFP), and the Medicaid provider community. The FSR must be able to work independently while meeting short deadlines and ensuring timely communications with all parties. FSRs must present themselves professionally in all interactions with the providers, client, etc. The FSR position reports directly to the Provider Relations Manager. The FSR is responsible for Representing DXC Technology and DHCFP in the field to assist with Medicaid Provider training, research, and assistance with billing issues in the State of Nevada

Responsibilities include, but are not limited to:

  • Assisting providers with investigation of problematic claims, enrollment, or other issues;

  • Developing relationships with the provider community;

  • Conducting training webinars;

  • Presenting at association meeting and Medicaid conferences;

  • Developing training materials and presentations;

  • Exercising independent judgment within generally defined policies and practices to identify and select a solution;

  • Decision-making process. Ability to handle most unique situations;

Requirements

  • Bachelor's Degree or equivalent Healthcare experience required;

  • A minimum of 2 years’ experience working with Medicaid claims/policies and procedures knowledge required;

  • Excellent written and oral communication skills;

  • Extensive CMS-1500, UB-04 and ADA claim knowledge;

  • Customer Service skills;

  • Experience presenting to/training for large groups

  • Positive completion of a Nevada fingerprinting and Federal background check;

  • Maintaining a valid NV driver’s license

  • Ability to travel (25%)