Red Hat Senior Solutions Architect in Remote, United States

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales team is looking for a Senior Solutions Architect to join our Specialist Solutions Architects in Boston, MA. In this role, you will promote the adoption of Red Hat solutions, working closely with sales in pursuit of new customers, and helping prospects solve real problems. You'll need to gain an understanding of the customer's business needs and align those needs with our capabilities. As a Senior Solutions Architect, you will work with Red Hat management solutions, including Red Hat CloudForms, Red Hat Satellite, and Ansible by Red Hat.

Primary job responsibilities

  • Gain understanding of Red Hat management solutions to become the expert-level technical resource for the Red Hat sales team

  • Conduct regular demonstrations of Red Hat technologies and solutions to sales prospects

  • Scope evaluations, and guide prospects through successful technical evaluations and proofs of concepts

  • Work closely with internal product teams, product engineering, professional services, support, and sales to ensure a great customer experience

  • Develop and maintain content that enables Red Hat to sell and support Red Hat management solutions at scale

  • Contribute to building best practices, repeatable methodologies, and tools in sales and engineering

  • Demonstrate leadership in IT management by producing white papers, webinars, and conference speeches

Required skills

  • 5+ years of experience in a technical pre-sales, enterprise architect, support, or consulting role, with a focus on IT management or cloud computing

  • Bachelor's degree in computer science, computer engineering, or equivalent experience

  • Excellent presentation and public speaking skills

  • Solid Linux system administration skills

  • Extensive technical experience with virtualization, especially Red Hat Virtualization, VMWare vSphere, Microsoft Hyper-V, and Citrix XenServer

  • Experience with cloud technologies, especially OpenStack, Amazon Web Services, Microsoft Azure, and Google Compute Platform

  • Solid debugging, troubleshooting, and general problem solving skills

  • Great customer service skills, with a desire to make users satisfied

  • Excellent verbal and written communication skills, with the ability to work as a part of a team

  • Willingness to travel up to 75%

The following are considered a plus:

  • Working experience with Red Hat CloudForms, or alternatives like VMware vCloud Automation Center

  • Practical experience with Ansible by Red Hat, or other IT automation and configuration management tools like Puppet or Chef is a plus

  • Experience with datacenter automation tools and processes

  • Systems administration or datacenter architecture experience

  • Windows system administration

  • Experience programming with Ruby, Python, or Powershell

  • VMware Certified Professional certification

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Job ID 55013

Department Enterprise Solutions Architects

Location Remote - Remote

Posting date 3/17/2017

Remote base Boston, Massachusetts