Oracle Training and Development Program Manager in Redwood Shores, California

Training and Development Program Manager

Preferred Qualifications

The Organization

Production Engineering and Operations (PE&O) deliver IT services that Oracle runs on. We are the operations team of the Oracle Cloud— the fastest growing Cloud company in the world. We deliver the IT fabric that Oracle uses to develop the industry best solutions with. We prove the value of Oracle technology by running it at scale in our internal production. We are a team of technologists focused on supporting Oracle’s expanding IT needs.

The Team

Business Strategy is a team within the Strategic Planning group of Production Engineering and Operations (PE&O). We are chartered with improving PE&O results by mining and analyzing its vast data stores to improve service, security and cost. We are focused on metrics and data analysis to cite where PE&O should focus on next and evidence the impact our of investments.

The Role

The Trainning and Development Specialist will join the Business Strategy team to focus on improving the technical and soft skills of the PE&O employees. This position will curate training from the vast stores of Oracle University and Oracle Human Resources. The position will measure the state of skills and the impact training is having on lifting those skills. The Trainning and Development Specialist will be key in continuing the development of automation, scalability, architecture, security, leadership, collaboration, and communication skills of PE&O staff. The Trainning and Development Specialist is an eagerly awaited member of PE&O and will be critical to the success of PE&O employees, Oracle Cloud and Oracle in general.

Trainning and Development Specialist will report to the Vice President of Business Strategy in the Strategic Planning group of PE&O. They will seek out curricula to improve the technical and soft skills of PE&O staff. They will focus on employee groups with greatest need as evidenced by measurement of actual v. desired skills. They will insure that training is delivered in a variety of formats (e-learning, instructor based, self-directed, etc.) leveraging Oracle University and Oracle Human Resources as their main providers. They will plan development cycles matching Oracle’s fiscal year insuring not to overbook staff at critical points.

Responsibilities:

  • Source technical skill materials preferably from within Oracle resources including Oracle Unversity and Oracle Human Resources in a variety of formats

  • Conduct assessments of technical and soft skill levels so that the impact of training and development can be measured preferably using Oracle technology including annual reviews, 360 assessments and polls

  • Assess the quality of training to validate its impact, offer improvements to the material, deprecate and replace with better options

  • Interact directly with PE&O leadership to set training agendas and with PE&O staff to evaluate access and reception

  • Champion training and development within in PE&O and demonstrate its impact to improve employee skills, readiness and contributions

Ideal Skills and Qualifications:

  • 3 years of experience in Training and Development focused on internal employees at a leading Cloud company

  • Bachelor’s and/or Master’s in Education

  • Demonstrated experience of training and development programs which dramatically improved general employee soft and technical skills

  • Fluency in top Learning Management Systems (LMS)

  • Familiar with instructional design and e-learning trends

  • Experience in program and project management in support of training and development

  • Comfortable with assessment, measurement and analytics to support training and design activities and road map

  • Savvy in customer experience and customer satisfaction management

  • Broad experience in selecting and distributing training and development materials highly valued by their consumers

Ideal Secondary Skills an Affiliations:

Skills:

  • Coaching

  • Editing

  • Human Resources

  • Leadership Development

  • Multilingual

  • Organizational Development

  • Performance Management

  • Public Speaking

  • Social Media and Social Networking

  • Training

Affiliations:

  • Association for Talent Development (ATD) formerly American Society for Training and Development (ASTD)

  • Certified Professional in Learning and Performance (CPLP)

  • Certified Professional in Training Management (CPTM)

Detailed Description and Job Requirements

Coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like.

Coordinates work performed by IT staff and internal customers/partners by defining project specifications, performing feasibility and needs/impact assessments. Develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints.

Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS degree or equivalent experience relevant to functional area. Typically 5 years of project management, product design or related experience needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: Information Technology

Location: US-CA,California-Redwood Shores

Job Type: Regular Employee Hire

Organization: Oracle