Quorum Federal Credit Union Early to Mid Career MST Roles in Purchase, New York
EARLY TO MID CAREER OPERATIONS/MEMBER SERVICES ROLES AT QUORUM
Applicants interested in joining our Operations/Member Services department should possess a minimum of one year of relevant experience. Please note this job description is not for actual Operations/Member Services openings but does reflect an area for which we anticipate having talent needs in the near future.
If you are interested in an Operations/Member Services role, please feel free to submit your resume. It will be kept in Quorums’ Applicant Tracking database and reviewed as roles become available.
Operations/Member Services employee’s work under minimal supervision exercising independent judgement. This person must possess excellent problem-solving, organizational, analytical, verbal and written communication skills are also required for this position.
Search Firms – Please do not submit resumes for this position. Any resumes submitted by a search firm will not receive consideration.
Key Responsibilities Might Include:
Provide members with account information; complete account transactions
Sell/cross sell loan and deposit products
Monitor activity, track transactions, and validate data
Perform fraud and dispute processing
Process Enterprise workflow and Service Events
Perform assigned processes accurately and timely
Employees In These Roles Will Be Expected To:
Act as a liaison across all departments
Promote use of virtual banking services
Provide input to management on workflow issues
Identify issues that negatively impact member experience
Participate in new product testing
Promote and demonstrate a positive work atmosphere
Performs additional duties as required
High School Diploma or equivalent; college degree preferred
Candidates should possess a minimum of one (1) year relevant experience.
Excellent problem-solving, organizational, analytical, verbal and written communication skills.
Strong decision making and time management skills with the ability to manage multiple projects / duties.
Trustworthy with the ability to maintain highest level of integrity and trust.
Proficiency in Microsoft Office, specifically Word, Excel, and PowerPoint.
Flexible to work a structures schedule that includes evening hours up to 7:00pm.
Equal Opportunity Employer M/F/Disability/Veteran VEVRAA Federal Contractor
Requisition Number: 16-0012
Post Date: 2/19/2016
Title: Early to Mid Career MST Roles