Aetna Director - IT Operations in Plymouth, Minnesota

Req ID: 36877BR

POSITION SUMMARY

Meritain Health has ambitious growth plans, which requires us to have the best IT professionals. You will be one of our leaders supporting our systems and driving them to new levels of capability. Technology is a key enabler in helping us become Advocates for Healthier Living and you will be a driving force in our success. Come join the journey!

The Director, IT Operations, is responsible for the successful delivery of IT services through the establishment of processes and controls that ensure the effective planning, development, testing, and delivery of software. The role is also responsible for the support of Meritain Health's IT systems once in production.

Fundamental Components:

Ensure appropriate alignment of organizational capacity to demand necessary to support current service offerings. Define, measure and report Key Performance Indicators and other metrics for the Meritain Health IT organization. Monitor performance across DMO, Development, and Testing departments and work directly with their leadership to address deficiencies. Be accountable for overall execution and delivery of business requests Be a catalyst for strong collaboration and teamwork across the IT organization Directly lead IT support teams including Production Control, Database Administration, and Technical Support Support the organizations transition to AGILE/SAFe techniques

BACKGROUND/EXPERIENCE desired:

8+ years work experience in systems analysis and application program development. 2+ years managing and directing systems development or systems maintenance project teams, or a combination in education and work experience. 3+ years work experience implementing organizational performance improvements. 3+ years work experience with scaled agile framework.

EDUCATION

The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

*Note: 25% travel will be required between Plymouth, MN and Amherst, NY offices.

ADDITIONAL JOB INFORMATION

Meritain Health has ambitious growth plans, which requires us to have the best IT professionals. You will be one of our leaders supporting our systems and driving them to new levels of capability. Technology is a key enabler in helping us become Advocates for Healthier Living and you will be a driving force in our success. Come join the journey!

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

We conduct pre-employment drug and background testing. Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Job Function: Information Technology