AAA Motor Club Customer Service Specialist III - Pittsburgh/North Hills - Full-time in Pittsburgh, Pennsylvania

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service driven individual seeking a fast paced job with a reputable company, you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service.


We have a full-time Branch Specialist III opportunity at the North Hills office. (McNight Rd.)

Compensation : $11.38/hou r, plus opportunities to earn more through incentive programs.

Responsibilities include:

  • Greet and provide Legendary service to everyone who enters the office;

  • Provide DMV license and registration services;

  • Identify cross-selling opportunities; recommend complimentary products and services;

  • Sell of discounted theme park, special attraction and movie theater tickets;

  • Accept payments for products and services and provide accurate change and receipts;

  • Create TripTik® routings and marked maps, and provide destination information;

  • Issue passport photos;

  • Sell AAA Visa TravelMoney® cards, and promote AAA Member Rewards Visa Signature® cards;

  • Balance & reconcile cash drawer;

  • And numerous other activities that contribute to the overall smooth operation of the branch office.


  • 1-2 years successful face-to-face customer service experience;

  • Ability to utilize cross & suggestive selling techniques;

  • Good PC & internet skills and familiarity with common office equipment and practices;

  • Previous money handling experience with basic cashiering skills and ability to make correct change;

  • Exceptional focus on accuracy and strong attention to detail ;

  • Good verbal communications with clear speech and good grammar;

  • Ability to work quickly and efficiently and handle multiple tasks in a fast paced environment;

  • Familiarity with North America geography , good sense of direction, and map reading abilities

  • H.S. Diploma or GED;

  • Must be able to work weekdays until 7pm, and rotating Saturdays, 9am-3pm.

To ensure a safe and healthy workplace, the selected candidate must successfully complete a pre-employment criminal background check and hair-sample drug screening.


  • Medical, Dental & Vision Insurance

  • Life Insurance

  • Paid Holidays

  • Paid Vacation

  • Paid Sick Days

  • 401(k) Retirement Savings Plan with generous company match

  • Tuition Reimbursement

  • Employee Discounts

  • Free AAAPlus membership

  • Career opportunities across multiple business lines and states

AAA East Central was awarded "Top Work Places" in the Greater Pittsburgh Area

“Creating members for life by exceeding our members' expectations through valuable products and legendary service.”

AAA is an Equal Opportunity Employer

Job: Branch Operations (Non Agent)

Organization: BRANCH - NORTH HILLS (00400.39.6578)

Title: Customer Service Specialist III - Pittsburgh/North Hills - Full-time

Location: Pennsylvania-Pittsburgh (PA)

Requisition ID: 13683