Catholic Community Services of Southern Arizona, I Interpreter/Interpreter Referral Specialist - Internal Only in Phoenix, Arizona

As a condition of employment, all CCS employees are required to qualify for an Arizona Level One Fingerprint Clearance Card

Position Purpose

Provides interpreting and transliterating services for Deaf and Hearing consumers in a variety of educational and community settings including medical, mental health, vocational and social services. Documents interpreting time and activities for billing purposes. Responsible for agency community interpreter referral services. Processes interpreter requests, schedules staff and contract interpreters, and confirms interpreting schedules for all three cities in the Supercenter. Documents interpreting hours for billing purposes and inputs payroll/billing data for processing. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Essential Functions
  • Provides interpreting and transliterating services for Deaf and Hearing consumers in a variety of educational and community settings including medical, mental health, vocational, social services, etc.
  • Assists with in-house and walk-in interpreting services
  • Documents interpreting time for billing purposes
  • Assists with educational interpreting and emergency coverage as schedule permits
  • Meets the productivity requirements as outlined in the employment agreement
  • Maintains high professional standards in accordance with the RID Code of Professional Conduct, ensuring quality interpreting services for the Hearing and Deaf consumers
  • May drive agency or personal vehicle on company business
  • Receives and processes interpreter requests; schedules staff and contracted interpreters matching interpreting skill level and experience with the demands of the situation with consideration given to the preference of the Deaf or Hard of Hearing consumers
  • Assists with after-hours coordination of Emergency Requests as needed
  • Confirms interpreting schedule with interpreters, deaf consumers and businesses or organizations
  • Enters interpreter payroll and billing information into computer and documents interpreting hours for billing purposes
  • Prepares Estimates or Bids for services for various government and private entities
  • Receives and processes requests for information regarding ADA and legal obligations for the provision of interpreters
  • Maintains current information for contracted interpreters, consumers and billing actions
  • Assists department with other assignments or special projects related to the interpreting service program
Minimum Qualifications
  • Graduate of an ITP or Associates (directly related experience may substitute for education requirements)
  • Current valid Arizona Interpreter License
  • 1 year of interpreting experience, community interpreting preferred (1 year of experience equals 20-25 hours per week for average of 50 weeks per year)
  • Obtain State of Arizona Level One Fingerprint Clearance Card**and pass drug screening
  • Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle Division 39 month Motor Vehicle Report
Desired Qualifications
  • Associates or Bachelor’s Degree
  • Years of customer service experience
  • EIPA 3.5 or greater (each tenth of a point increase above EIPA 3.5 constitutes an additional Desired Qualification (DQ) credit, e.g. EIPA 3.6 provides one DQ credit; EIPA 3.7 provides two DQ credits, etc.)
  • National Certification
  • Completion of formal internship/mentee program
  • Additional years of directly related experience
  • 200 documented mentee hours

No.: 03-13-107

Location: Valley Center for the Deaf - Phoenix

Status: Non Exempt – Full Time

Salary: $12.90 - $16.13 per hour

Open: Sep 8, 2016

Closing Date: Open Until Filled