Robert Half Office Team Customer Service Representative in PHILADELPHIA, Pennsylvania

A nonprofit organization is looking for a Customer Service Representatives to assist with outbound calling. The Customer Service Representatives will be responsible for reaching out to prospective donors and providing them with information needed to pledge. This is an ongoing temporary role with the chance to become more long term for experience in candidates. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Philadelphia, Pennsylvania region and is a short term temporary-to-fulltime employment opportunity. Responsibilities - Field and send out send written business correspondence - Handle incoming telephone calls - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion If you are interested in this job email your resume right away to Erica.weber@officeteam.com.

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

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Req ID: 03720-0010083831

Functional Role: Customer Service

Country: USA

State: PA

City: PHILADELPHIA

Postal Code: 19148-3508

Compensation: DOE

Requirements: - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to recognize, evaluate, and resolve problems effectively - Ability to navigate multiple computer systems and applications - No stranger to performing extensive research to resolve complex customer inquiries - 2+ years experience of proven performance in a goal-driven customer-focused environment desired - Strong communication and interpersonal skills - Microsoft Office experience preferred - Positive attitude and an engaging businesslike approach - Strong customer service and office administrative skills - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Solid understanding of customer service If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!