Meijer Gas Station Team Leader - Petoskey MI in Petoskey, Michigan
Currently, Meijer is looking for a Gas Station Team Leader. Plans, directs and supervises team members in the day to day operations of the Gas Station. Delivers exceptional customer service of high quality by managing the operations and scheduling for the Gas Station. Manages department operations, suggests changes to inventory and pricing and purchases when needed. Ensures appropriate service levels to provide a minimal wait time for customers. Key responsibilities include:Responsible for staffing selection and hiring to achieve staffing needsPromotes succession planning by providing career paths, identifying development needs for team members, andbeing involved with and accountable for promotion decisionsDocuments and applies disciplinary actions and makes recommendations concerning dischargeMentors and coaches all Gas Station team members, administers discipline, monitors daily labor level and audits.Is responsible for P&L, achieving sales, labor and margin plans for the departmentResponsible for receiving and stocking of areaResponsible for setting ad, price changes, and setting planogramsReviews sales goals, supply costs, stock loss/shrink results and goalsResponsible for the department assignments and schedulingEnsures that all team members are thoroughly trained in all aspects of their jobs and have completed all required trainingReviews Customer Survey and customer feedback from previous day or weekModels exceptional, fast and friendly customer serviceCommunicates the Meijer Friendly initiative in all team meetings and conversationsMonitors and assures that all safety and sanitation procedures are followed, promoting a safe work environmentMonitors drive offs, reports weekly fuel sales and inside store inventory, completes cash drops, changes fuel prices, completes price surveys, greets and thanks customers.Ensures pricing and ad signs in Gas Station are executed to company standardOn rare occasions, additional responsibilities might include scanning all customer items for purchase, placing items into plastic or paper bags, all register functions, cash control, cash drops, and working back stockConsistent and reliable attendance requiredOther daily tasks as required.
Qualifications:High school diploma or its equivalent required2-3 years of related retail experience1 year of previous management experienceDemonstrated ability to communicate to team members in the organization in a way that provides clear and precise directionDemonstrated ability to resolve conflict and by addressing root cause issuesDemonstrated ability to manage multiple tasksDemonstrated ability to analyze financial and statistical information and use that information to make informed decisions Demonstrated ability to teach suggestive sellingDemonstrated ability to lead an organization that practices working safely at all timesDemonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.Successful completion of all required certifications