HCA, Hospital Corporation of America Medical Assistant in Pensacola, Florida

The Medical Assistant is a key member of the Patient Access Center and provides clinical expertise over the phone to ensure all patients receive high quality, efficient care.

We offer an excellent benefits package, competitive salary and growth opportunities. Join our team and share your skills and talents with the nation's largest private provider of healthcare services.

The HCA Physician Services Group (PSG) is the physician and practice management solution for the Hospital Corporation of America (HCA). PSG operates more than 800 practices, 78 urgent care clinics, and partners with HCA’s 165 hospitals to structure employed provider programs, professional service agreements, and joint ventures that offer the communities we serve high quality, cost effective care. We manage a collection of highly motivated healthcare professionals and innovative leaders who are committed to excellence in every aspect of their career.

Please note that this position is located in a call center setting .


  • Provide overall support for Physicians and office operations.

  • Collects and enters patient intake information into the appropriate medical service software system to initiate the transaction. Documentation is to be concise, thorough, and accurate.

  • Promptly answers, screens, and processes patients’ medical requests.

  • Assists with scheduling of tests and treatments.

  • Screens telephone calls for referral to physician.


  • Graduation from a Medical Assisting training program is highly preferred.


  • One (1) year of experience in a physician practice or clinic setting is preferred.

  • Excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks.

  • Exhibits commitment to effective problem solving techniques when issues arise.

  • Possess a passion for the patient, customer service oriented.


  • Certified Medical Assistant is preferred.

    We are actively interviewing! Apply now!

Title: Medical Assistant

Location: Florida-Pensacola-West Florida Call Center

Requisition ID: 24431-51160